Lead Telephone Patient Service Rep

N

Northside Hospital Inc.

Posted about 2 months ago

Full Time

Gainesville, Georgia

In Person

Smart Summary

Responsibilities

The Lead Telephone Patient Service Rep is responsible for performing various clinical support duties for patients and physicians. The role involves maintaining consistent phone contact with patients and other clinic clients.

Qualifications

You have a minimum of one year of customer service experience, preferably within a healthcare setting. You also possess a current CPR certification. These qualifications are essential for effectively supporting patients, physicians, and other clinic staff through phone interactions.

Must Have Skills for ATS

CPR certification

customer service

Job Description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.


Responsibilities

Responsible for performing a variety of clinical support duties for patients, physicians and other members of the clinic; will have phone contact with patients and other clients of the Clinic.


Qualifications

REQUIRED:
1. Minimum of one-year experience in customer service job, preferably in health care.

2. CPR certification


Work Hours:

8-5
Weekend Requirements:

No
On-Call Requirements:

No

N

Northside Hospital Inc.

Northside Hospital — a certified Great Place To Work® — is one of Georgia’s top health systems. We have acute-care hospitals in Atlanta, Canton, Cumming, Duluth and Lawrenceville and hundreds of outpatient locations across the state. Northside Hospital leads the U.S. in newborn deliveries and is among the state’s top providers of cancer care, sports medicine, cardiovascular and surgical services.
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