In-Store Brand Representative

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Brothers Heating, Cooling, Plumbing

Posted 2 months ago

Full Time

Lake Park, North Carolina

In Person

Smart Summary

Responsibilities

The In-Store Brand Representative will engage with retail shoppers to introduce home comfort solutions and generate leads for HVAC services. Responsibilities include scheduling in-home consultations and maintaining a professional brand presence within retail locations.

Qualifications

You have an outgoing personality and are willing to engage with shoppers to introduce them to home comfort solutions. Prior sales experience is preferred but not required, and you must be able to stand and walk during shifts and be available on weekends.

Must Have Skills for ATS

HVAC

Salesforce

Job Description

Company Name

Brothers Heating, Cooling, Plumbing

Overview

Pay: $18 - $20 per hour + commission

Earning potential: $20 – $30/hour on average with commissionSchedule: Monday through SundayLocation: Indian Trail, NCPart-time and full-time opportunities available

Brother's Heating, Cooling, and Plumbing is the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

 We’re hiring In-Store Brand Representatives to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.

What We Offer:

  • Weekly pay via direct deposit
  • Uncapped Commission paid on top of hourly rate
  • Paid training
  • Career path into HVAC Sales Advisor roles
  • Flexible part-time and full-time schedules

Full-time employees also receive:

  • Insurance available after 31 days
  • Low-cost medical (as low as $5/week)
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • Paid time off + holiday pay
  • Company-paid life insurance

Responsibilities

As a Retail Sales Associate, you will engage with homeowners while they shop and introduce them to Brother's heating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting.

  • Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
  • Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
  • Generate leads and schedule free in-home consultations
  • Enter customer information and book appointments for ARS specialists
  • Represent ARS with a professional and positive in-store presence
  • Support in-store promotions alongside retail management and ARS team members

Qualifications

What You Need:

  • Outgoing personality and willingness to speak with shoppers
  • Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
  • Ability to stand and walk during shifts
  • Weekend and some holiday availability
  • Reliable transportation
  • Clean, professional appearance representing the ARS brand
  • Ability to attend weekly in-office meetings
  • Employment is contingent on a background check in accordance with applicable law

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

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Brothers Heating, Cooling, Plumbing

American Residential Services (ARS®/Rescue Rooter®) is one of the nation’s largest providers of heating, air conditioning, indoor air quality, plumbing, drain cleaning, electrical, and sewer services for residential and light commercial customers, operating through a nationwide network of company-owned locations. Formed in 1980, ARS grew by bringing together trusted local and regional service companies and later joined with Rescue Rooter, a plumbing brand founded in 1975, under shared ownership by ServiceMaster in the late 1990s. Today, ARS/Rescue Rooter is headquartered in Memphis, Tennessee, with locations across 24 states and Washington, DC, delivering essential services to homes and businesses nationwide. ARS/Rescue Rooter is known for its focus on reliable service, skilled professionals, and consistent standards across its network. Specialists and comfort advisors receive ongoing training and background screening, and all work is supported by the company’s Exceptional Service Guarantee, which reflects a commitment to addressing customer concerns and maintaining high service standards. If customers are dissatisfied, the company works to resolve issues and make things right. ARS/Rescue Rooter continues to grow by partnering with and acquiring well-regarded home service providers and working closely with leading suppliers and retailers. In 2020, GI Partners made a majority investment in ARS, alongside existing investor Charlesbank Capital Partners and company management, to support continued growth, innovation, and long-term improvements in customer experience. Community Service ARS/Rescue Rooter supports communities through its company-wide ARS Cares initiative, which provides free HVAC systems and water heaters to selected community heroes. The company also supports organizations such as St. Jude Children’s Research Hospital and the Tim Tebow Foundation’s Night to Shine, and contributes to a range of local charities across its operating locations.
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