Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

  
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! 

Job Summary

We are seeking a Site Reliability Engineer (SRE I) to join our Video Platform Engineering team. In this role, you will support the operation, monitoring, and reliability of large-scale video delivery systems, including live streaming, video-on-demand (VOD), encoding, packaging, and content delivery networks (CDNs).

As a Level 1 SRE, you will work closely with senior engineers to respond to incidents, perform routine operational tasks, and build foundational automation skills. This position is ideal for candidates with a background in systems or network administration who are eager to grow into video reliability engineering.

Responsibilities

• Monitor the health and performance of video services (live, linear, and on-demand) using observability tools.
• Support day-to-day operations of video platforms including encoding, transcoding, packaging, origin servers, DRM, and CDN delivery.
• Assist in troubleshooting service-impacting issues and escalating to senior engineers when needed.
• Participate in on-call rotations under supervision, responding to alerts and contributing to incident resolution.
• Execute runbooks for routine operational tasks, deployments, and platform maintenance.
• Write and maintain basic automation scripts (Python, Bash, PowerShell) to reduce manual work.
• Document incident response steps, troubleshooting guides, and standard operating procedures.
• Collaborate with cross-functional teams (network, storage, CDN, and applications) to support service delivery.

Qualifications

Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, Media Technology, or equivalent practical experience.
• 0–2 years of experience in systems administration, IT operations, video engineering, or SRE-related work.
• Exposure to video delivery workflows (streaming, VOD, ABR packaging) is a plus but not required.

Technical Expertise

• Basic understanding of Linux administration and troubleshooting.
• Familiarity with scripting (Python, Bash, or PowerShell).
• Exposure to monitoring/observability tools (Grafana, Prometheus, ELK, Splunk, DataDog, or similar).
• General knowledge of networking fundamentals (TCP/IP, DNS, load balancing, HTTP).
• Awareness of streaming protocols (HLS, MPEG-DASH, RTMP) is a plus.
• Experience with cloud environments (AWS, Azure, GCP) is desirable but not required.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $66,830.00 - $109,793.00  / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
 
 
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S.  Please note that at this time, we do not provide visa sponsorship for employment.