Dispensary Associate - GrowHealthy

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iAnthus Capital

Posted 2 months ago

Full Time

Lake Worth, Texas

In Person

Smart Summary

Responsibilities

The Dispensary Associate acts as a trusted advisor to educate patients and customers on cannabis products while ensuring accurate transaction processing. They are responsible for maintaining a clean, organized environment and upholding strict confidentiality regarding patient information.

Qualifications

You have a high school diploma or equivalent and at least two years of customer service experience, preferably in a retail or hospitality setting. You are at least 21 years of age, possess strong customer service skills, and are able to quickly learn and apply new technologies.

Must Have Skills for ATS

POS system

OMMUR

Job Description

At iAnthus, we are not just in the business of cannabis; we’re in the business of empowering individuals to lead healthier, happier lives through access to premium-quality medicinal and adult-use cannabis products. We believe in the potential of cannabis to enhance wellness and redefine the future of self-care. As a trailblazer in the cannabis industry, we’re committed to providing a holistic approach to well-being, fostering a community where every patient and customer can thrive and find relief.

This Dispensary Associate position is full-time and is located in Lake Worth, FL.

Who We Are:

iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry - not just because it has the power to change people’s lives (especially those suffering from chronic ailments) – but also because it will impact many other industries, from agriculture to pharmaceuticals to alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally. At iAnthus, you will be given opportunities for career development, a flexible work environment, excellent benefits, a wellness program and the ability to interact with and learn from leaders in the cannabis industry.
 

Who You Are:

You have a strong desire to learn and to contribute to a team. You are passionate about making an inclusive, positive, and compliant workforce. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team, we would love to hear from you!

Benefits:

  •   12 Days of Paid Time Off
  •   Ten Paid Holidays
  •   Paid Sick Leave
  •   Paid Parental Leave
  •   Medical, Dental, Vision, FSA, HSA, and Transit Benefits
  •   Employer Paid Short-Term Disability and Life Insurance
  •   Wellness Program
  •   Employee Assistance Program
  •   Product Discounts
  •   Ability to work in a growing company where your talents and skills can have a positive impact

Position Summary: 

As a Dispensary Associate, you’ll be a vital force in the evolving world of cannabis. Acting as a trusted advisor, you’ll be at the forefront of patient acquisition for medicinal cannabis and welcoming adult-use use customers, fostering an environment where education, exploration, and satisfaction intersect. Your primary responsibility is to offer comprehensive education on strains, effects, and various methods of cannabis use, ensuring everyone receives tailored information to make informed decisions. Beyond education, you’ll be the face of our dispensary, delivering warm and informed service, recording transactions in the POS system, and collaborating closely with dispensary managers to maintain a clean and organized dispensary environment. 


Key Responsibilities:

  • Create an environment of “Patients First” focusing on excellent patient interaction
  • Recognize and appropriately respond to the patients with ease and compassion
  • Maintain the highest level of confidentiality with patient information and interactions
  • Multi-task, think critically and work quickly to resolve problems as they arise
  • Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR)
  • Keep current with company policies and procedures
  • Other duties as assigned by Manager


Requirements: 

  • High School Diploma or equivalent
  • Must be at least 21 years of age
  • Recent and relevant hospitality and/or retail experience required
  • Must have reliable transportation
  • 2+ year customer service
  • Strong customer service skills
  • Must possess a positive and professional attitude
  • Ability to quickly learn and apply new technologies and systems

Starting Pay Rate: $15/hr


Equal Opportunity Employment

GrowHealthy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, GrowHealthy complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. GrowHealthy expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status.

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iAnthus Capital

iAnthus delivers a comprehensive solution for financing and managing licensed cannabis cultivators, processors and dispensaries throughout the United States. Founded by entrepreneurs with decades of experience in investment banking, corporate finance, law and healthcare services, iAnthus provides a unique combination of capital and hands-on operating and management expertise. We harness these skills to support a diversified portfolio of cannabis industry investments for our shareholders, including direct equity investments in for-profit license holders and lending facilities coupled with management services to not-for-profit license holders.
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