Position Summary

Coordinates the end-to-end functional supply chain with the Southington business unit and its customers. This role is responsible for the coordination of pre-sales support, onboarding, issue management, performance management/analytics and communication to the Solutions business of ICU Medical. The goal of this role is to ensure that all data, actions, communication and focus are in place to meet customers and the company’s expectations. 

Essential Duties & Responsibilities

• Coordination of all supply chain functions with the Solutions Business Unit and customers. 
• Represent all supply chain in all pre sales activities
• Coordinate and manage the onboarding and implementation activates of new solutions customers for the business and supply chain
• Single point of contact for the Solutions business for communication related to the solutions supply chain
• Coordination with other operational areas to ensure optimal service for internal/external  customers
• Manage/Approve inventory restrictions in coordination with the business unit
• Lead weekly service/supply chain calls
• Own the accuracy of the supply chain performance scorecard  for the Solutions business
• Coordinate and communicate customer action plans with supply planning and customer care
• Work on special projects as they arise 

Knowledge, Skills & Qualifications

• Excellent written and verbal communication with both internal and external customers
• Strong understanding of overall supply chain flow, process and metrics
• Ability to influence others regardless of reporting relationship
• Ability to organize and complete work with given deadlines
• Ability to grasp and understand business concepts and issues
• Problem resolution
• Self-motivated & Proactive
• Flexibility and change-minded.

Education and Experience 

• 1-3 years of previous Supply Chain experience
• 1-3 years customer service and/or customer interface experience
• 1-3 years of ERP/MRP experience (Oracle highly preferred)
• Proficient in Microsoft Office including Word, Excel, and Outlook
• Minimum of an Associate's Degree required 

ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges.

With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings.

We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you:

• Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization.
• The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs.
• IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company.
• Significant US IV solutions manufacturing and supply capabilities.

ICU Medical EEO Statement:

ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status. 

If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at humanresources@icumed.com. We are committed to providing equal access and opportunities for all candidates.

ICU Medical EEO Policy Statement

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