Mortgage Loan Processing Assistant

L

LIBERTY FEDERAL CREDIT UNION

Posted 2 months ago

Full Time

Denver, Colorado

In Person

Smart Summary

Responsibilities

The Mortgage Loan Processing Assistant is responsible for managing mortgage loan files, including collecting documentation and calculating income. They also serve as a primary point of contact for members regarding loan status and underwriting conditions.

Qualifications

You have excellent member service and organizational skills, with the ability to process mortgage loan files, collect necessary documentation from members and third parties, and communicate effectively about loan status. You should also be proficient in using the credit union's data processing system, loan origination system, Word, and Excel software.

Must Have Skills for ATS

Mortgage loan processing

Loan origination system

Word

Excel

Job Description

Liberty FCU, a full-service credit union, is currently seeking internal and external applications for a Mortgage Loan Processing Assistant for our Denver, CO region. The successful applicant must possess excellent member service and organizational skills. Candidates must be available to work Saturdays on a rotating basis. If you are interested in this position, please click Apply.  

Duties and responsibilities include but are not limited to the following:

  • Process mortgage loan files:
    • Contact member within 24 hours of receiving the mortgage file to make an introduction and request supporting documents needed in addition to ensuring initial disclosures have been signed.  
    • Request and collect supporting documentation from member.   
    • Prepare letters of explanations for members.   
    • Complete income calculation worksheet.   
    • Assemble loan files in e-folder in order for submission to set-up.    
  • Request supporting documentation from third parties as needed including ordering tax transcripts as required for loan files and obtaining verification of deposit, mortgage, employment, rent, installment and revolving debt.  
  • Communicate with member regarding the status of their loan.  
  • Field and answer incoming mortgage calls.   
  • Update the loan origination system as verifications are received from the member and vendors.  
  • Clear member facing underwriting conditions imposed by underwriters.  
  • Maintain a working knowledge of all credit union mortgage products.  
  • Develop a working knowledge of the credit union’s data processing system, loan origination system, Word, and Excel software.   
Benefits and Compensation:
  • $18.30-27.41 per hour plus incentives (hourly rate will not be below any applicable local minimum wage)
  • Paid Holidays
  • Paid Time Off (Vacation, Sick and Personal Days)
  • Medical, Dental and Vision Insurance
  • 401(k) retirement program with matching funds
  • Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
  • Section I25 Cafeteria Plan/Flexible Spending Account
  • Tuition Reimbursement Program
  • Voluntary products including Critical Illness, Hospital Indemnity, and Accident Insurance

This job posting is accepting applications through May 24, 2026.

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.  

L

LIBERTY FEDERAL CREDIT UNION

About Liberty Federal Credit Union Liberty Federal Credit Union is a member-owned financial institution focused on returning value through innovative products and services. Liberty has been recognized on a state level by Forbes as one of Indiana’s best financial institutions. In recent years, the credit union has also received acclaim on a national level, including being named the nation’s Best Credit Union for Checking by Investopedia in 2021 and appearing on Newsweek’s list of America’s Best Banks in 2022. Among Liberty FCU’s most innovative products is its Vertical Checking. This free checking account offers a high interest rate of 3.30% APY on balances up to $20,000, plus reimbursement for usage fees paid when using any ATM worldwide up to $15 per month. However, Liberty Federal Credit Union similarly excels in providing value through better loan options for borrowers. For instance, the credit union offers an uncommonly wide variety of mortgage options to ensure the best fit for its members. According to the American Credit Union Mortgage Association, Liberty FCU was the Midwest’s top credit union in 2021 total first mortgage originations. Nationally, we ranked eleventh. Headquartered in Evansville, Indiana, Liberty FCU offers a wide footprint of branch locations throughout southern Indiana, western Kentucky, and the Greater Nashville area in Tennessee. However, the credit union currently serves more than 270,000 members across all fifty states and at least eight countries.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria