Medical Assistant/Patient Service Specialist

R

RHC Group Management LLC

Posted 2 months ago

Full Time

Brookline, Massachusetts

In Person

Smart Summary

Responsibilities

The Medical Assistant will manage office communications, including phone inquiries from patients and pharmacies, while assisting with clinical decision-making and insurance-related tasks. They will also support providers by following up on test results and ensuring the clinic environment is well-maintained for patients.

Qualifications

You have a high school diploma or equivalent and are certified from an accredited Medical Assistant training program, with a preference for EMS experience. You will provide exceptional customer service, manage patient communications, assist with clinical tasks, and handle administrative duties to ensure optimal patient care and practice operations.

Must Have Skills for ATS

Medical Assistant

EMS

customer service

phone system management

insurance companies

referrals

prior authorizations

Job Description

Why Revere Medical:

Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We’re committed to supporting our colleagues by offering competitive benefits that contribute to their overall well-being.

Is this you?

Are you motivated by helping people?
Are you committed to improving patient outcomes?
Do you enjoy collaborating with a team to ensure personalized patient care?
Do you want to improve the overall health of the community?

What you will bring:

  • Provides exceptionally friendly customer service to every patient both in office and over the phone.
  • Manages the office phone system: Answering phone calls from patients, pharmacies, caregivers etc, with questions regarding a patient’s clinical needs.
  • Follows practice guidelines on clinical decision making for proposing orders and messages to providers from patients 
  • Working with insurance companies, obtaining referrals, prior authorizations, etc.
  • Following up with patients on test results, post-procedure instructions, etc.  
  • Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients. 

Requirements:

  • High school diploma or equivalent required.
  • Certification from an accredited Medical Assistant training program preferred.
  • Experience with EMS preferred.
  • Able to work on your feet for extended periods of time.

Unlock your Benefit Bundle!

Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly.

Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance.

Need flexibility? Our Vacation Exchange Program has you covered.

And that’s just the beginning—much more awaits!

About Revere Medical:
At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities.

Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law. 

R

RHC Group Management LLC

Health care today often feels impersonal, inefficient, and disconnected from the needs of both patients and providers, leading to issues with access and quality. At Revere Medical, we are enabling clinic teams and providers across technology, services, people, and workflows to optimize clinics for the benefit of the whole community. Through our employed medical group and affiliate network, we strive to create a provider-empowered culture, allowing clinic teams to deliver care in a more meaningful way for patients — our guiding star. Revere Medical is headquartered in Nashville, Tennessee, and operates an employed medical group and affiliate provider network across 6 states.
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