Retail Store Tailor
Tailored Brands
Retail Store Tailor
Tailored Brands
Posted about 2 months ago
Full Time
Wilmington, North Carolina
In Person
Smart Summary
Responsibilities
The Tailor performs high-quality garment alterations, fittings, and repairs to ensure customer satisfaction. They also maintain a clean workspace, manage tailoring supplies, and support front-of-house operations as needed.
Qualifications
You possess strong sewing and alteration abilities with a keen eye for detail, capable of performing various standard alterations efficiently and to high-quality standards. You can operate tailor shop equipment proficiently and contribute to a positive team environment through collaboration and knowledge sharing.
Must Have Skills for ATS
sewing
alterations
garment repairs
measurements
fittings
press garments
inventory management
sewing machines
scissors
needles
Job Description
Essential Functions: Tailor Shop Production & Operations
- Efficiently perform standard alterations - including but not limited to pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments - in alignment with company guidelines.
- Maintain an average of 60 minutes of productive alteration work per working hour, allowing for appropriate rest and meal periods and time for non-tailoring tasks as needed.
- Ensure all garments meet high-quality standards, including clean finishes, secure stitching, even seams, and the removal of loose threads and pins.
- Press garments to ensure a clean crisp finish.
- Maintain a clean, organized, and efficient workspace; ensure all tools and materials are properly stored and well-maintained.
- Demonstrate proficiency with all tailor shop equipment.
- Ensure completed work is accurately tagged, organized, and ready for customer pickup.
- Assist with inventory management by monitoring tailoring supplies and requesting replenishment from management as needed.
- Support front-of-house activities as needed, such as cleaning, restocking merchandise, or assisting customers.
- Participate in customer consultations at the direction of management, offering guidance and recommendations on alterations and garment fit.
- Deliver an exceptional customer experience by listening to customer needs and offering personalized solutions.
- Adapt to changing workload priorities and scheduling needs as directed by management.
Team Based Work Environment
- Share specialized tailoring knowledge and/or techniques with fellow tailors to ensure consistent quality and ongoing skill development.
- Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring and pressing techniques.
- Seek and respond to constructive feedback from your management team and communicate concerns or requests promptly.
- Report any incidents, accidents, or safety hazards to the manager on duty and/or your Regional Manager.
- Support sales staff by providing tailoring insights that enhance product knowledge and improve the customer experience.
- Uphold standards of professional appearance and personal care.
- Ability to operate small tools and equipment - including, but not limited to, needles, scissors, sewing machines, and presses, with precision.
- Ability to understand, follow, and execute detailed instructions.
- Ability to sit and stand for extended periods of time.
- Strong attention to detail to ensure all garments meet quality standards.
- Excellent time management skills to complete each alteration efficiently within designated timeframes.
- Ability to communicate clearly and professionally.
- Ability to read, count, and write to complete required documentation accurately.
- Physically able to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
- Ability to work at least 40 hours per week when needed, including any hours the store is in operation.
careers.tailoredbrands.com You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
Tailored Brands
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