We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

Be part of the team that brings events to life. As a Banquet Setup & Houseperson, you play a key role behind the scenes ensuring our meetings, weddings, and special events are executed flawlessly. From setting up beautiful event spaces to responding to guest needs in real time, your work directly shapes memorable guest experiences.

This is a hands-on, fast-paced role perfect for someone who enjoys staying active, working with a team, and taking pride in creating polished, welcoming spaces.

Job Description

What We’re Looking For What You’ll Do

Create Exceptional Event Experiences

• Set up and break down banquet and meeting spaces according to event orders (BEOs)
• Arrange tables, chairs, linens, and meeting materials with precision and attention to detail
• Prepare event essentials such as water stations, note pads, pens, and specialty items
• Set up and support basic AV equipment, including projectors, screens, and flip charts
• Refresh meeting rooms during events to ensure a seamless guest experience

Keep Spaces Clean, Organized & Guest-Ready

• Maintain cleanliness and organization of banquet rooms, storage areas, and service spaces
• Perform general cleaning using hotel standards and approved products
• Remove waste and ensure all areas meet safety and cleanliness expectations
• Monitor inventory and properly store linens and supplies

Support the Team & Guests

• Respond quickly and professionally to guest requests and last-minute needs
• Collaborate with banquet servers, captains, and leadership to execute events smoothly
• Assist other hotel departments as needed to support overall operations

What We’re Looking For

• A strong work ethic and a team-first attitude
• Attention to detail and pride in delivering high-quality work
• Ability to stay organized and flexible in a fast-paced environment
• Strong communication skills and a guest-focused mindset
• Professional appearance and positive demeanor

Physical Requirements

• Ability to stand, walk, bend, and move throughout your shift
• Lift up to 75 pounds and push/pull up to 300 pounds

Why You’ll Love This Role

• Be part of meaningful events and celebrations
• Work with a supportive and collaborative team
• Stay active and engaged throughout your day
• Opportunity to grow within hotel operations

• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Additional Job Information/Anticipated

Pay Range

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Track record of delivering exceptional guest or client experience
• Strong communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
• Appropriate professional appearance and demeanor
• Frequently standing up and moving about the facility.
• Frequently bending, climbing, kneeling, and moving about the facility.
• Carrying or lifting items weighing up to 75 pounds and pushing/pulling up to approximately 300 pounds.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.