Collision Center Administrator

L

Lou Fusz Toyota

Posted about 2 months ago

Full Time

Kirkwood, Missouri

In Person

Smart Summary

Responsibilities

The Collision Center Administrator greets customers, schedules repair appointments, and coordinates with technicians and insurance representatives. They also maintain accurate repair records, prepare work orders, and assist with insurance claim documentation.

Qualifications

You have strong organizational and multitasking skills, along with proficiency in computer applications and office software. You demonstrate excellent communication and customer service abilities, with a keen attention to detail and accuracy in paperwork. Prior experience in an automotive or clerical role is a plus.

Must Have Skills for ATS

Microsoft Office

Computer applications

Job Description

Why Join Lou Fusz?

A Culture You’ll Love

  • Family-owned and operated with a people-first mindset
  • A workplace built on our core values: Respect, Hard Work, Fun, Winning, Constant Improvement, and Teamwork
  • Recognized as a Top Workplace by the St. Louis Post-Dispatch and USA Today
  • We are a growing company headquartered in St. Louis and operating throughout the Midwest for almost 75 years

Outstanding Benefits

  • Competitive pay based on experience 
  • Extremely competitive Medical/RX/Dental/Vision Plans, company paid life insurance/accidental death & dismemberment/long term disability, 401k plan with company match, voluntary benefits including long term disability/accident/critical illness/universal life/cancer and vision coverage. 
  • Vacation, holiday, personal time off, bereavement leave
  • Employee discounts on both vehicles and service
  • Referral bonuses
  • Career advancement opportunities—we promote from within
  • Ongoing training and development
 

Build Your Future With Us

At Lou Fusz Automotive Network, you’re not just taking a job—you’re joining a team that invests in your success. Whether you're growing your accounting career or looking for a stable, supportive workplace, we’re here to help you succeed every step of the way.

Join a Company Built “With Respect”

At the Lou Fusz Automotive Network, we’ve built our reputation on one simple but powerful philosophy: treat every customer and employee “With Respect.” As a family-owned and operated organization, we take pride in creating a workplace where people feel valued, supported, and empowered to grow. Our team has been recognized as a Top Workplace locally and nationally—because our employees believe in what we’re building together.

We are currently seeking a detail-oriented and dependable Collision Center Administrator to join our growing team in St. Louis. If you thrive in a collaborative environment and take pride in accuracy and organization, this is a great opportunity to build a long-term career with us.

What you'll Do

  • Greet and assist customers as they arrive at the collision center, providing friendly and professional service.
  • Answer phone calls and schedule repair appointments, coordinating with technicians and insurance representatives.
  • Maintain accurate records of vehicle repairs, parts orders, and customer communications in the management system.
  • Prepare work orders and update customers on the status of their collision repairs.
  • Assist with insurance claim documentation and ensure all necessary paperwork is completed in a timely manner.
  • Coordinate vehicle rentals and shuttle services for customers during repair periods.
  • Support the collision center team with administrative tasks to help ensure smooth workflow and high customer satisfaction.

What we're looking For

  • Strong organizational and multitasking skills.
  • Proficiency in computer applications and office software.
  • Excellent communication and customer service abilities.
  • Attention to detail and accuracy in paperwork.
  • Prior experience in an automotive or clerical role is a plus.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

L

Lou Fusz Toyota

Lou Fusz Automotive Network has been in business since 1952. St. Louis family owned currently, the 3rd Generation is running the company. We carry new vehicles from Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Kia, Mazda, Nissan, Ram, Subaru, and Toyota.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria