MISSING BILLS PROCESSOR

Department: Synergy

Location: Hybrid (In office Tuesday, Wednesday, and Thursday)

Wage: $13.50 + Performance based bonus

Overview

If you're looking for a chance to use your communication skills and problem-solving skills in a

professional environment, then this is the job for you! Our Missing Bills Specialist ensures that utility provider bills are received in our office in a timely manner and inputs the bills into the Conservice database in order to begin processing. We value assertiveness here at Conservice, so you'll need to be dedicated to taking the initiative to resolve complications. If you're looking for a chance to use your computer literacy in a professional environment, then apply now to join the Conservice family!

Responsibilities

Contacting and working with utility providers over the phone and through email
Utilizing Conservice software to investigate where bills might be
Retrieving bills from utility providers and preparing them to be processed

Preferred Skills

You are detail-oriented with the purpose of achieving high accuracy
You are a problem solver and enjoy getting to the bottom of problems
You have excellent time management skills with the ability to prioritize important and urgent work
You have the ability to independently analyze and reason in order to understand issues
You display the ability to explain complex ideas in a professional manner
You are comfortable using a computer and Microsoft Office.

Qualifications

Education & Experience

Phone use: Medium (Up to 40% of the workday)
Type: Outbound
Speaking with: Utility Providers
Nature of Calls: Acquiring information about bill status
High school diploma, GED, or equivalent

Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.

SYN Missing Bills Processor