Assistant Relationship Banker/ CSR

Citizens State Bank

Posted about 2 months ago

Full Time

Roberts, Wisconsin

In Person

Smart Summary

Responsibilities

The Assistant Relationship Banker serves as a primary point of contact for customers, handling daily transactions and maintaining deposit accounts. They are also responsible for promoting bank products and providing personalized service in-person, over the phone, or online.

Qualifications

You have excellent customer service skills and the ability to promote and sell bank products. You are a quick learner, a multitasker, and comfortable with money handling and working with the public. Strong computer skills are also essential for this role.

Must Have Skills for ATS

Money handling

Sales

Customer service

Job Description

Do you love working with people? Are you passionate about creating relationships and providing an exceptional customer experience? Are you looking to join an organization that is focused on maintaining a positive working environment, a culture that values healthy work-life balance, and opportunities for career growth and leadership development?

If so, you would be a great fit to join our team as an Assistant Relationship Banker/CSR at Citizens State Bank in our Roberts, WI office!

Job duties for this position include:

  • Serve as a vital point of contact for our customers
  • Open and maintain deposit accounts and complete required documentation
  • Process daily transactions and balance a teller drawer
  • Help customers in-person, over the phone, or online with any banking needs they have
  • Explain, promote, and sell bank products and services

Our core values of integrity, customer focus, team focus, and agility are the foundation of our business and a guide that is used every day to serve our customers and employees alike. Our team enjoys collaborating with leadership who is respectful, supportive, and flexible as we work together toward a common goal of providing friendly, personalized service throughout our communities in Western Wisconsin. The bank is headquartered in Hudson and has four additional offices to serve its customers -- Elmwood, Menomonie, Roberts, and Woodville.

There may be other daily and on demand duties as necessary. A complete job description is available by request. Citizens State Bank is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws. Citizens State Bank is a Member of the FDIC and an Equal Housing Lender.

  • Excellent customer service skills
  • Ability to talk with customers about bank products
  • Learn new things quickly and multi-task
  • Strong computer skills and able to work in an environment with frequent interruptions
  • Applicants should also have money handling skills and enjoy working with the public
  • Applicants must be able to lift up to 50 lbs. on occasion

Citizens State Bank strives to be the employer of choice in our communities and offers all full-time employees a competitive salary, 401(k) including a company match, competitive health insurance, dental insurance and vision insurance. Additionally, employees are offered a generous Paid-Time Off plan (including all federal holidays)! Life and long-term disability insurance are also paid for by Citizens State Bank for all full-time employees.

Citizens State Bank

For more than 100 years, customers in Western Wisconsin have benefited from a friendly, knowledgeable, and locally-based staff. Our employees strive to make a difference in the communities that we work and live in. We look forward to working not only for you, but with you. Our core values: We believe that how we treat customers, employees and our communities defines who we are. That’s why we created four core values as the foundation of our success. Integrity – We work in a spirit of honesty, trust, respect and open communications with our team, customers, and communities. Customer focus – We are passionate about understanding customer needs and exceeding their expectations. Team focus – We support employees and empower them to work together to produce exceptional results. Agility – We believe in fostering creativity and innovation in order to continue to meet the changing needs of our customers and communities.
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