Counter Sales Associate

W

Watsco, Inc.

Posted about 2 months ago

Full Time

Riverside, California

In Person

Smart Summary

Responsibilities

The Counter Sales Associate manages the sales counter at an HVAC wholesale distributorship, focusing on customer service and showroom merchandising. They are responsible for processing sales orders, up-selling products, and resolving customer relations issues.

Qualifications

You have at least one year of experience in a customer service or counter sales role, with a proven track record in sales and providing excellent customer service. You possess strong interpersonal skills, including sales and problem-solving abilities, and are adept at working independently in a fast-paced environment while maintaining a commitment to safety and customer satisfaction.

Must Have Skills for ATS

Microsoft Office

Job Description

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Associate is responsible for our sales counter at one of our established wholesale HVAC distributorships. The ultimate goal of this role is to provide strong customer service in a sales oriented setting.

Duties and Responsibilities:

• Interact with internal and outside sales people, vendors and contractors.

• Responsible for showroom merchandising and re-stocking product.

• Assist in resolving customer relations problems with both dealers and end users.

• Complete sales order process for customers with efforts to up-sell associated items.

• Adhere to all safety requirements relevant to one’s regular job duties.

• Perform other duties as assigned In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Qualifications

Qualifications:

Required Qualifications

• Minimum 1+ year experience in a customer service or counter sales role.

• Proven success in sales and providing excellent customer service.

• Strong interpersonal skills including sales, problem solving and customer service.

• Ability to work independently, and meet assigned goals and objectives in designated time frames.

• Ability to multitask and work in a fast paced environment.

• A willingness to learn and grow with our Company.

• Knowledge of Microsoft Office products.

• Proven commitment to customer service and a safe work environment

• Pass a pre-employment drug screening and background check in accordance with applicable state laws.

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level

Pay Range: $23-26.50

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W

Watsco, Inc.

Watsco Inc. is the largest distributor of air conditioning, heating and refrigeration equipment and related parts and supplies in the HVAC/R distribution industry. We serve over 125,000 contractor-customers through our 692 locations where more than 7,400 team members bring essential, sustainable comfort to families and businesses across the Americas. At Watsco, we recognize our responsibility to help drive the transition to a lower carbon future. That’s why we are committed to providing high efficiency, low carbon HVAC equipment and energy-saving parts and supplies to households and businesses across the Americas. Since January 2020, Watsco’s sales of high efficiency equipment has reduced future CO2e emissions by over 19.2 M MT. Learn more about our impact and how you can become part of this transformation at www.watsco.com/environment
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