Dispatcher (Locksmith or Overhead Door)

Leo Facilities Maintenance

Posted about 2 months ago

Full Time

Addison, Texas

In Person

Smart Summary

Responsibilities

The dispatcher is responsible for managing and assigning jobs to vendors and technicians across multiple trades. They must ensure all work is completed to company standards while maintaining high-quality relationships with clients and vendors.

Qualifications

You have at least one year of experience in dispatching or project coordination within facility maintenance, locksmithing, or overhead doors. You possess strong organizational skills, attention to detail, and solid computer proficiency for managing multiple systems. You should also demonstrate good communication skills and the ability to prioritize tasks effectively.

Must Have Skills for ATS

locksmithing

overhead door

access control

project management

dispatching

Job Description

Description

About Leo

Leo is a portfolio of trusted service companies operating under one brand. Our family includes Academy Access Solutions, First Choice Facilities, Caliber, CLM, Impact, and others - all Powered by Leo.

By operating as one team, we invest in our people, systems, and shared ways of working, while continuing to support the local teams and relationships that define our businesses. The result is consistent, reliable service and more opportunity for our people to grow and make an impact.

Our company

Academy Access Solutions is the nation's premier service provider for locks, doors, safes, access controls, and dock doors. We operate in all 50 states with a robust network of licensed and trained technicians. Academy believes in providing an open and honest platform for our employees to have the best working environment possible which in turn provides our customers with the best service available.

This is a full-time on-site role located in Addison, TX. You will be responsible for dispatching jobs to vendors and technicians across multiple trades and ensuring work is completed to standard for our customers. You will be part of a team that manages hundreds of jobs simultaneously with a high level of attention to detail and follow-through. This job requires significant verbal communication with both clients and vendors, and applicants should be prepared to build quality relationships through their interactions. We are hiring 2 dispatchers due to business growth and Leo partnership.

Requirements

 Experience:

· At least one year of facility maintenance, lock, door, safe, access control, security, or other maintenance and construction dispatching/project coordination experience.

· Locksmithing or Overhead Door / Dock Door experience is a plus.

· Experience with basic project management or costing principles.

Successful applicants will have:

· A high bias for action and accountability for performance.

· Solid organizational skills and attention to detail.

· Good communication skills and confidence to speak with our customers and vendors.

· Solid computer and typing skills as this position involves computer work in our various systems throughout the day.

· Ability to prioritize work activities based upon financial impact to desired business goals.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Leo Facilities Maintenance

At Caliber Powered by Leo, we are site maintenance and infrastructure experts. We deliver scalable solutions tailored to what you need and where you need it. We guarantee that we will deliver quality results on budget and on time. No more surprises, just first-class partnership through proactive communication, top-notch professionalism, and reliable service. Caliber takes care of your sites so you can take care of your business.
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