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SALES FLOOR ASSOCIATE - CARRIAGE

Memphis Goodwill

Posted about 2 months ago

Full Time

Collierville, Tennessee

In Person

Smart Summary

Responsibilities

The Sales Floor Associate is responsible for greeting customers, assisting with merchandise inquiries, and promoting sales to ensure satisfaction. They must also maintain the sales floor, manage inventory, and adhere to safety and loss prevention policies.

Qualifications

You greet customers in a prompt, friendly, and courteous manner, assisting them with merchandise inquiries and promoting sales to ensure 100% customer satisfaction. You are responsible for accurately counting items, achieving production goals, and maintaining the sales floor and inventory in a clean, neat, and properly displayed manner to maximize profits.

Must Have Skills for ATS

Sales

Customer Service

Merchandising

Job Description

  1. Greets customers in a prompt, friendly, and courteous manner; assist customers with merchandise inquiries, and promoting sales; while ensuring 100% customer satisfaction.
  2.  Adheres to the use of Goodwill’s Guiding Principles.
  3.  Ensures accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.
  4.  Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.
  5. Maintains sales floor and inventory in a clean, neat and properly displayed manner to maximize profits.
  6.  Maintains dressing rooms free of dust, dirt, fallen merchandise, and clutter; removes hangers from cash wrap.
  7.  Adheres to all MGI and personnel policies and procedures; follow good safety practices including reporting safety hazards.
  8.  Reports all incidents of theft (both internal and external) to a management team member or Loss Prevention Manager.

Memphis Goodwill

Memphis Goodwill's mission is to change the lives of people with disabilities and other barriers to employment through the power of work, education, and empowerment. We are a part of a 100 year old, not-for-profit human and community development initiative called Goodwill Industries which has developed a unique self-funding business of collecting and reselling used donated goods. Since its inception in 1927, Memphis Goodwill, has developed a strong donated goods business. The collection of goods through our donation centers has allowed us to positively impact the lives of thousands of Memphians. Today we operate in Memphis as well as north Mississippi and employ more than 800 people. Want to learn more? Watch this video for an overview of our history: http://goodwillmemphis.org/about/
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