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Audiology Receptionist

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Albany ENT & Allergy Services P C

Posted about 2 months ago

Full Time

Albany, New York

In Person

Smart Summary

Responsibilities

The receptionist supports the Audiology and ENT departments by managing patient check-outs and ensuring an efficient patient experience. They are responsible for collecting payments and coordinating necessary follow-up items for patients.

Qualifications

You have a high school diploma or GED and equivalent experience, along with proficient computer and critical thinking skills. You demonstrated excellent customer service and communication abilities in previous roles, preferably within a medical office setting.

Must Have Skills for ATS

customer service

computer skills

medical office software

written communication skills

verbal communication skills

interpersonal skills

Job Description

Description

Do you have excellent organization and customer service skills? Can you multi-task in a busy environment? Are you looking to gain experience in a medical environment? If so, Albany ENT & Allergy Services is looking for you! 

Albany ENT & Allergy Services is seeking a full-time Audiology Receptionist to join the team. This position will work with the reception team to ensure an efficient and pleasant patient experience. The receptionist is responsible for supporting Audiology and ENT department in checking out patients daily, with the goal of getting patients into their appointment as quickly as possible, collecting all payments owed from Audiology, as well as ensuring the patient is equipped with all necessary follow up items after their appointment.

Requirements

  • High school diploma or general education degree (GED); and equivalent combination of education and experience 
  • Previous experience in a medical office preferred. 
  • Proficient computer skills including the ability to effectively comprehend software related to their role. 
  • Critical thinking skills, a positive attitude, and consistent professional conduct. 
  • Excellent written and verbal communication skills required as well as interpersonal skills with patients, staff, and other healthcare professionals. 

COMPENSATION: The compensation range for this position is $18 to $21. Actual compensation within that range will be dependent upon the individual’s skills, education, experience, and qualifications. 

Albany ENT & Allergy Services is proud to have been named a Best Place to Work in the Capital Region for 2023, 2024, and 2025. Albany ENT offers a consistent schedule with no weekend hours, a competitive salary, and a comprehensive benefits package, which includes health insurance, generous paid time off, and paid holidays.

If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!

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Albany ENT & Allergy Services P C

We provide comprehensive care of Pediatric and Adult patients with medical and surgical problems involving the Ears, Nose, Throat and related Head and Neck structures. Dr. Gavin Setzen obtained his medical degree in Johannesburg, South Africa. After spending 2½ years in general surgery at North Shore University Hospital, Cornell University Medical College, he completed a five-year residency in Otolaryngology-Head and Neck Surgery at Albany Medical Center in Albany, NY. Dr. Setzen is a Diplomat of the American Board of Otolaryngology and Fellow of the American-Academy of Otolaryngology-Head and Neck Surgeons(AAO-HNS), the American College of Surgeons, the American Academy of Otolaryngic Allergy the American Rhinologic Society & the American Head and Neck Society. He is active in resident teaching, clinical research and several local and national medical & non-medical organizations. Dr. Setzen is an assistant clinical professor of Otolaryngology-Head & Neck Surgery at Albany Medical Center. Dr. Setzen is President of the New York State Society of Otolaryngology- Head & Neck Surgery. He is immediate Past-Chair of the Board of Governors of the American Academy of Otolaryngology- Head and Neck Surgery. He serves on the Board of Directors of the Intersocietal Commission for the Accreditation of CT Laboratories and is President-Elect of ICACTL. Dr. Setzen is involved with several not-for-profit organizations and is President-Elect of Jewish Federation of Northeastern New York.
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