To-Go Specialist
TATSU-YA
To-Go Specialist
TATSU-YA
Posted about 2 months ago
Full Time
Austin, Texas
In Person
Smart Summary
Responsibilities
The To-Go Specialist is responsible for accurately packing pickup and third-party orders while performing final quality checks to ensure Tatsu-Ya standards. They also manage the to-go staging area, coordinate with kitchen and front-of-house staff, and maintain cleanliness in the station.
Qualifications
You are a reliable and efficient individual with excellent attention to detail, capable of working in a fast-paced environment. You will be responsible for ensuring the accuracy and quality of all to-go orders, maintaining food safety standards, and providing a positive final touchpoint for our guests. A valid Food Handlers certification is required, along with the ability to lift up to 50 lbs and stand for extended periods.
Must Have Skills for ATS
Food Handlers certification
TABC
Job Description
Description
Join the team at Ramen Tatsu-Ya South Lamar!
Perks Include:
- Flexible Scheduling
- Paid On-the-Job Training
- Advancement Opportunities (promotions from within)
- Free Meals During Shifts
- Employee Referral Rewards (50% on first paycheck, 50% on second paycheck)
- Discounts offered at all Tatsu-Ya locations
- Family Meal
Benefits:
- Sick Time Off for full-time employees (5 days)
- Medical, Dental, and Vision Insurance (based on hours worked)
What is the job? As a To-Go Specialist, you play a critical role in delivering an exceptional ramen experience for all pickup and third-party orders. You are the final quality check point between the kitchen and the guest, ensuring every order is accurate, organized, and packed to Tatsu-Ya standards.
What You’ll Do:
- Greet pickup guests promptly, verify order details, and provide a friendly, efficient handoff
- Ensure all to-go items—including ramen, sides, bombs, garnishes, utensils, and drinks—are packed correctly and completely
- Perform final quality checks on every order, including broth levels, packaging integrity, labeling, and presentation
- Coordinate closely with BOH and FOH teams to manage ticket flow, rush orders, and accurate wait times
- Maintain an organized and clearly labeled to-go staging area and pickup shelf
- Monitor and restock to-go supplies such as bowls, bags, stickers, utensils, ramekins, and labels
- Assist with opening and closing duties, including tablet setup, station organization, and cleaning
- Maintain cleanliness and follow all food safety, sanitation, and allergen protocols
- Work with urgency and purpose to support high-volume service while maintaining accuracy and hospitality
Requirements:
- Must be 18+ years old
- Valid Food Handlers certification (TABC only if required by location)
- Ability to work in a fast-paced environment and lift 25–50 lbs
- Ability to stand for prolonged periods and move efficiently throughout the restaurant
Ready to be part of the team behind every perfectly packed bowl? Apply now to join Ramen Tatsu-Ya on South Lamar as a To-Go Specialist and help us deliver great ramen—every order, every time.
TATSU-YA
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