Salesperson - Buena Park Honda

Sonic Automotive

Posted about 2 months ago

Full Time

Buena Park, California

In Person

Smart Summary

Responsibilities

The Sales Agent is responsible for responding to internet inquiries and generating sales appointments for new and pre-owned vehicles. They must maintain accurate customer data in the CRM and provide a premium customer experience through professional communication.

Qualifications

You possess excellent customer service and communication skills to respond to internet inquiries professionally and accurately. You are proficient in using lead management tools and CRM software to manage customer data and generate sales appointments. A willingness to learn about automotive products, services, and financing options is also expected.

Must Have Skills for ATS

CRM software

lead management tools

Job Description

Company Description

At Buena Park Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Hourly pay: $17

Salary: Averages $70,000 - $120,000 per year

Our associates are happy to work here because:

We boast the lowest turnover in the industry.
We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
We are committed to developing and promoting within the company.
Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
We encourage peer to peer teamwork and recognition.
Special benefits to purchasing and leasing a car.
Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

·       Duties and Responsibilities:

·       Respond to internet inquiries with courtesy, accuracy and professionalism

·       Promptly and accurately enter all customer inquiry data into the CRM.

·       Generate sales appointments

·       Conduct phone surveys to assess customer preferences and quality of experience

·       Effectively utilize lead management tools

·       Compile all necessary reports, forms and other documentation on a timely basis

·       Perform other job-related duties as assigned

·       Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Qualifications

·        Bilingual is a plus

·        To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

·       The requirements listed are representative of the knowledge, skill, and/or ability required.

·       Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       All applicants must be authorized to work in the USA

·       All applicants must perform duties and responsibilities in a safe manner

·       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.

All your information will be kept confidential according to EEOC guidelines

(The Salesperson Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation $17.00/hr.  The position may also pay commission compensation which is based on the value or number of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.) 

  • SHL Package: Sonic Sales Associate
  • Dealership: 434 - Buena Park Honda
  • Sonic Automotive

    Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences, driven by strategic investments in technology, teammates, and ideas that ultimately fulfill ownership dreams, enrich lives, and deliver happiness to our guests and teammates. As one of the largest automotive and powersports retailers in America, we are committed to delivering on this goal while pursuing expansive growth and taking progressive measures to be the leader in these categories. Our new platforms, programs, and people are set to drive the next generation of automotive and powersports guest experiences.
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