At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements.    Responsible for providing administrative support to loan officers.  Responsible for performing general record keeping and clerical functions.   Function as the receptionist for the lending area by responding to customer inquiries in a courteous and professional manner.    Responsibilities include, but are not limited to:

• Assists loan officers by preparing various documents such as sending notices, preparing past due correspondence, printing reports from Director and ordering credit bureau reports and appraisals.  
• Assist loan officers with worksheets on secondary market loans and real estate loans. Disburses secondary market loans.
• Receives loan payments and loan information from customers, assists customers with questions, providing information about bank services, confirming loan balances, provides loan payoffs, answers credit inquiries on loan customers, and makes loan advances upon request.
• Maintains customer’s credit file in an orderly and accurate manner while in their possession.
• Forwards new loans and updated documentation to Post Closing to be archived on Director.
• Review non-posted transactions and forwards to Loan Non-Post Email Group for data entry.
• Prepare and mail signed denials to borrower and forwards original to Central Loan Processing.
• Works closely with Post Closing to clear branch exceptions on insurance, UCCs, financial statement, etc.
• Prints all closing documents and prepare tickets for loan officer.
• Responsible for placing and/or removing items from Dual Control.
• Main receptionist for the lending area.  Answers phone calls, greet customers and prospective customers and directs to appropriate personnel.
• Liaison between Mortgage center staff, Central Loan Processing and Loan Officer.
• Actively cross-sells bank related products in a professional manner and processes customers transactions as needed.
• Completed required training associated with job function.
• Performs other related duties as assigned.

Qualifications Education/Experience:

• High school diploma.
• 2-year degree preferred.

Skills:

• Excellent computer skills.  Excellent knowledge of word processing and spreadsheet functions.
• Thorough understanding of loans, loan system and Premier system.
• Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner.
• High level of interpersonal skills to interact with customers and potential customers in a professional manner. Ability to multi-task between officers and support staff.
• High working knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment.

Total Rewards:

• Competitive health, dental & vision coverage with HSA match
• 401(k) with employer match + Employee Stock Purchase Plan
• Generous PTO, paid holidays & parental leave
• Tuition reimbursement & performance-based bonuses
• Visit our Total Rewards page to see our full list of benefits

  First Mid Bancshares, Inc., is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.   THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT HP123