Rental Associate – Walser Automotive Group

Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company.

Compensation & Schedule

• Competitive Earning Potential: $20.00/hr + Incentives!

• Full-time schedule with flexibility, including weekends and evenings

• Comprehensive benefits package with family-focused perks

• Career growth opportunities within a trusted, family-run organization

What You’ll Do

• Greet customers and prepare rental agreements with accuracy and professionalism

• Offer optional products and services based on customer needs

• Handle phone and email inquiries in a friendly, helpful manner

• Organize daily reservations and coordinate available fleet inventory

• Complete vehicle deliveries and pickups for corporate accounts

• Maintain cleanliness and organization of office and work areas

• Ensure quality customer service in all interactions, following Walser standards

• Cover kiosk responsibilities as needed

• Complete daily reports and communicate updates to the Manager

• Always wear company-provided uniform and required safety gear (eyewear and slip-resistant shoes in service areas)

• Embrace and exhibit Walser Core Values in all actions

What You’ll Bring

• Must be at least 18 years of age

• High school diploma or GED required

• 1+ year of customer service experience preferred

• Basic computer skills and familiarity with Microsoft Office applications

• Strong communication, organization, and multitasking abilities

• Ability to manage stressful or unusual situations with professionalism

• Adaptability in a fast-paced, customer-facing environment

• Flexible schedule availability (days, evenings, weekends as needed)

• Bilingual skills (English/Spanish preferred; other languages a plus)

• Valid driver’s license and acceptable driving record

Physical Demands

• Frequent walking and movement throughout the work location (indoors and outdoors)

• Sitting, standing, reaching, bending, and light lifting

• Use of computers and handheld devices for daily tasks

• Exposure to varying environmental conditions, including noise, dust, exhaust, and temperature changes

• Driving and parking vehicles in diverse weather and lighting conditions

Walser’s Core Values

Do The Right Thing – Nothing is worth compromising a relationship
Lead By Example – Be willing to help, no matter how difficult the challenge
Display Positive Energy – A good attitude is highly contagious
Be Open Minded – The only constant is change

Apply today and drive your career — and your customer service skills — forward with Walser Automotive Group!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.