Social Media Intern

Nexthink

Posted about 6 hours ago

Internship

Boston, Massachusetts

Hybrid

Smart Summary

Responsibilities

The intern will create and schedule social media content across platforms like LinkedIn and Instagram while supporting integrated campaigns and product launches. They will also monitor community engagement, track performance metrics, and research industry trends to support the global digital presence.

Qualifications

You are pursuing a Bachelor's degree in Marketing or Communications and possess strong writing and communication skills. You are familiar with social media platforms, have a creative mindset for visual storytelling, and are organized with an analytical interest in performance tracking.

Must Have Skills for ATS

LinkedIn

Instagram

social media content scheduling

campaign execution

social media calendar

community engagement

performance tracking

content strategy

brand campaigns

employee advocacy

Job Description

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid 

Job Description

Nexthink is looking for a Social Media Intern to join the team as part of its summer internship program. This is a unique opportunity for a motivated student to gain hands-on experience in social media and digital marketing while contributing to high-impact brand and campaign initiatives.

In this role, you will help bring Nexthink’s voice to life across social platforms by creating engaging content, supporting campaign execution, and contributing to the growth of our global digital presence. You will partner closely with cross-functional teams including content, brand, product marketing, and events to support how Nexthink shows up in the market.

This internship offers valuable exposure to B2B marketing strategy, brand storytelling, and audience engagement within a fast-growing global SaaS company.

What You’ll Own

At Nexthink, you will leave with tangible accomplishments and a clear understanding of the impact you made. In this role, you will own and help deliver:

  • The creation and scheduling of social media content across platforms such as LinkedIn, Instagram, and emerging channels
  • Support for integrated campaigns including product launches, events, thought leadership, and brand initiatives
  • Contributions to Nexthink’s social media calendar, ensuring consistent and engaging posting cadence
  • Community engagement across channels, including monitoring comments, messages, and trends
  • Performance tracking and reporting, helping identify opportunities to improve engagement and reach
  • Research on industry trends, competitors, and new content formats to keep Nexthink at the forefront of social innovation

While social media will be your primary focus, you will also gain exposure to broader marketing initiatives, including content strategy, brand campaigns, and employee advocacy programs.

Qualifications

  • Currently pursuing a Bachelor’s degree in Marketing, Communications, or a related field
  • Strong writing and communication skills, with the ability to adapt tone for different audiences
  • Familiarity with social media platforms, especially LinkedIn and Instagram
  • Creative mindset with an eye for visual storytelling and content trends
  • Organized and detail-oriented, with the ability to manage multiple projects and deadlines
  • Analytical mindset with interest in social media metrics and performance tracking
  • Self-starter with a proactive attitude and eagerness to learn

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan.  We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. 

In addition, we offer: 

  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • 📚 Free access to professional training platforms to explore your interests and enhance your skills.
  • 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
 

  • Base Salary Range: 54000 - 84000
  • Department: Content
  • Dept: Content
  • Division: Marketing
  • Compensation: USD 22.00 - USD 25.00 - hourly
  • Nexthink

    Nexthink is the leader in Digital Employee Experience (DEX) management software, transforming the digital workplace for millions of employees worldwide. We empower IT teams with AI-driven, user-centric insights needed to proactively optimize technology performance, enhance productivity, reduce tickets, cut costs, and accelerate employee engagement at scale. As a Leader in the 2024 and 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools and the Forrester Wave™: EUEM Q3 2024, we’re dedicated to continuous innovation, bringing the latest advancements in AI, machine learning, and automation so IT teams can deliver a seamless digital experience for employees everywhere.

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