Membership Assistant Summer Intern

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The Preservation Society of Newport County/Newport Mansions

Posted about 2 months ago

Internship

Newport, Rhode Island

In Person

Smart Summary

Responsibilities

The intern will provide administrative and customer service support to the Membership team, including handling correspondence and member inquiries. They will also assist with database maintenance, membership mailings, and various special projects related to advancement activities.

Qualifications

You have strong written and verbal communication skills, a professional phone manner, and are highly organized with excellent attention to detail. You are proficient with basic office technology, including email and spreadsheets, and have an interest in nonprofit operations or membership programs.

Must Have Skills for ATS

Database Management

Microsoft Excel

Customer Service

Job Description

Description

  The Membership Assistant Summer Intern will provide administrative and customer service support to the Membership team, assisting with day-to-day operations that sustain and strengthen member engagement. This role is ideal for a detail-oriented individual interested in nonprofit operations, fundraising, or arts and cultural organizations. The intern will gain hands-on experience in membership services, donor communications, and nonprofit administration.

  • Assist the Membership team with phone calls, emails, and written correspondence to current and prospective members 
  • Support membership mailings, including preparation, assembly, and tracking of materials
  •  Provide administrative support related to membership renewals, updates, and records 
  • Help maintain accurate member data and assist with basic database clean-up or updates under staff supervision 
  • Respond to routine member inquiries or route questions appropriately 
  • Support general office and administrative tasks for the Membership team as needed 
  • Assist with special projects or seasonal initiatives related to membership and advancement activities

Requirements

  • Strong written and verbal communication skills 
  • Professional and friendly phone manner  Highly organized with strong attention to detail 
  • · Ability to handle confidential information with discretion 
  • Proficiency with basic office technology (email, spreadsheets, document preparation) 
  • Interest in nonprofit organizations, fundraising, membership programs, or customer service

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The Preservation Society of Newport County/Newport Mansions

The Preservation Society of Newport County ("Newport Mansions") is a non-profit organization whose mission is to protect, preserve, and present an exceptional collection of house museums and landscapes in one of the most historically intact cities in America. The Preservation Society holds in public trust the Newport Mansions which are an integral part of the living fabric of Newport, Rhode Island. These sites exemplify three centuries of the finest achievements in American architecture, decorative arts, and landscape design spanning the Colonial era to the Gilded Age.
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