Client Case Manager

V

Visiting Angels of Auburn/Gilford, NH and Acton, MA

Posted 2 months ago

Full Time

Auburn, New Hampshire

In Person

Smart Summary

Responsibilities

The Client Case Manager is responsible for marketing, attaining new clients, and conducting care coordination meetings. They also manage client cases, oversee caregiver staffing, and perform field evaluations to ensure high-quality service.

Qualifications

You have an Associate Degree and two years of supervisory experience in home care. You demonstrated proficiency with Microsoft Office Suite, scheduling systems, and healthcare software, along with excellent communication and organizational skills.

Must Have Skills for ATS

Microsoft Office

Word

Excel

Outlook

Scheduling systems

Health care industry related software

Job Description

Visiting Angels of Auburn is hiring a Client Case Manager!

This is a full-time position that will work in our Auburn Office. On-call assignments will be needed as well which offers an incentive pay. 

This position assists with marketing and attaining new clients, conducting Care Coordination meetings, managing client cases and maintaining strong relationships with them, working with our Caregivers to properly staff cases, performing field evaluations, and other assigned tasks. 

Continued Education Provided / Supportive Staff / Competitive Wages / Rewarding Career!!

Work for a company with strong ethics that truly cares about you, what we do and how we do it!
America's Choice in Senior Home Care - Visiting Angels Living Assistance is searching for a kind, compassionate, professional Case Manager.

Applicants MUST have a
  • Associate Degree and two year of supervisory experience in home care is preferred.
  • Demonstrate proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other health care industry related software. 
  • Ability to listen and communicate clearly, fluently and diplomatically orally and in writing.
  • Ability to remain flexible, resilient, calm and maintain a sense of humor; and present a well-groomed professional image.
  • Ability to plan, organize, prioritize, delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines, as well as, work independently with a minimum amount of direction and/or supervision.
  • Ability to generate goodwill for the Agency with staff, clients, their family members and referral sources. Demonstrate a strong commitment to client service excellence.
  • Ability to lawfully work in the U.S.
References and background checks will be performed. We promote a drug-free environment.

In this role, you will be able to have a direct impact in allowing our clients to stay in their homes.

Our Case Managers help to acquire and onboard new clients, schedule shifts, coach Caregivers, and make a difference each and every day.

This role will require both office work and field work--meeting with potential clients, conducting field visits with clients and Caregivers, and possibly working shifts at times if needed.

Experience is preferred, though we are willing to train the right person. This is a great role for someone who has LNA/Case Manager experience and looking to grow in their skills.
 

V

Visiting Angels of Auburn/Gilford, NH and Acton, MA

Since 2004, Visiting Angels Auburn, NH has been providing elder care services to families across the state of New Hampshire. Our elder care franchise is committed to providing families with the best possible in-home care services. Our commitment to you is simple: We’ll help your loved one continue to live at home, and we’ll help you find peace of mind. At Visiting Angels we understand you want top quality senior home care for your loved ones. You are searching for a qualified, professional elder care provider who will treat your family member with compassion, respect and dignity. Our caregivers are professionals with the training and skills you have been searching for. We’ll help you find a caregiver who can care for all your loved one’s health and well-being needs. When you trust Visiting Angels to provide elder care services for your family, it is with the understanding that your loved one’s needs will be met. The expertise of our caregivers makes it possible for us to provide a wide range of in home care services. We can meet both temporary and long-term needs by providing hourly care, overnight care and 24 hour care. Our service coordinators are trained to create a personalized care plan for your loved one. Visiting Angels provides families with respite care, friendly companionship, personal care, hygiene assistance, meal planning and preparation, light housekeeping, laundry assistance, medication reminders and assistance running errands. With our personalized care plan, you can customize our services to meet all your elder care needs. No matter the type of elder care services we provide, you can count on our commitment to you remaining the same. Our professional, compassionate caregivers will work closely with your loved one so they can continue to love at home and enjoy the lifestyle that makes them content. Assisted living facilities and nursing homes aren’t the only options for elder care services. Give your loved one quality care in their home!
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria