PATIENT SERVICES MANAGER

Compass Group

Posted 2 months ago

Full Time

, Florida

In Person

Smart Summary

Responsibilities

The Patient Services Manager leads the patient dining team to ensure high-quality, clinically appropriate meal service in an acute care environment. They are responsible for driving patient satisfaction scores, managing staff development, and maintaining strict regulatory compliance.

Qualifications

You have a minimum of an Associate degree with one year of relevant experience or a Bachelor's degree in food service, nutrition, or a related field. You possess at least one year of food service management experience, with acute care being highly preferred. Preferred qualifications include CDM, DTR, or RD certifications, and ServSafe certification is a plus.

Must Have Skills for ATS

CDM

DTR

RD

ServSafe

HIPAA

Microsoft Office

EMRs

diet office systems

Job Description

 Salary: 

Other Forms of Compensation:  

Pay Grade: 12 

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

We’re looking for a Patient Services Manager to lead our Patient Services Team in a fast-paced Acute Care setting in Riverview, FL. This is a hands-on leadership role where you’ll drive patient satisfaction, elevate food service operations, and make a real impact on the patient experience every single day.

We also have a psm open in Tampa at Advent Health Carrollwood.   Keep that in mind.


🔑 What You’ll Do:

  • Set the tone for excellence by leading and executing patient dining programs aligned with clinical needs and patient populations
  • Hire, coach, and develop a high-performing patient services team
  • Ensure all meals meet dietary restrictions and patient preferences—without compromising quality
  • Drive patient satisfaction scores and create a service-first culture
  • Maintain compliance with HIPAA, regulatory standards, and patient rights policies
  • Lead or support quality improvement initiatives, department meetings, and patient experience programs

✅ What You Bring:

  • Associate degree + 1 year of relevant experience OR bachelor’s degree in food service, nutrition, or related field
  • CDM, DTR, or RD preferred (strong plus)
  • At least 1 year of food service management experience (acute care highly preferred)
  • ServSafe® certification is a bonus
  • Comfortable navigating Microsoft Office, EMRs, and diet office systems

💡 Why This Role Stands Out:

This isn’t just food service—it’s patient care through hospitality. You’ll be in a leadership position where your work directly impacts recovery, comfort, and overall experience.

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Morrison Healthcare are offered many fantastic benefits. 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID:  1530195

Morrison Healthcare 

MICHAEL GREMBA 

[[req_classification]] 

Compass Group

Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.
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