Nothing Bundt Cakes Full Time Shift Lead

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Nothing Bundt Cakes - Greenville

Posted 2 months ago

Full Time

Greenville, North Carolina

In Person

Smart Summary

Responsibilities

The Shift Lead is responsible for managing daily bakery operations, leading the team during busy periods, and ensuring high-quality guest service. They also handle guest concerns, maintain order accuracy, and support staff through coaching and effective communication.

Qualifications

You have prior leadership or customer service experience and are ready to lead a team through busy bakery moments. You will be responsible for coaching team members, ensuring guest satisfaction, maintaining order accuracy, and representing the bakery professionally when management is not present.

Must Have Skills for ATS

customer service

leadership

management

Job Description

Benefits:
  • 401(k) matching
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
Benefits:
  • 401(k) matching
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
At Nothing Bundt Cakes, our Joy Creators make the magic happen — and our Shift Leaders keep the magic running smoothly.

As a Shift Leader, you’re the go-to person when the bakery is buzzing. You lead the team, solve problems, keep the vibe positive, and make sure every guest leaves smiling (and probably posting about it).

You’ll coach Team Members, keep operations on track, and step in whenever a guest needs extra care. You’re part leader, part organizer, part cake-hero — and 100% reliable.

You don’t just work the shift… you run the celebration.

What you’ll be doing

• Leading the team through busy bakery moments
• Making sure every guest feels welcomed and taken care of from a service and production perspective
• Coaching Team Members and setting the tone for great service
• Handling guest concerns with professionalism and kindness
• Keeping orders accurate and the bakery organized
• Communicating with management and keeping things on track• Supporting the team with flexible availability up to 40 hours per week 
This role requires prior leadership or customer service experience — you’ll be trusted to make decisions and represent the bakery when management isn’t present.

But it gets even better:

We close early so you can enjoy your evenings
Casual dress — yes, sneakers encouraged
Cake discounts (very important perk)
A team that celebrates wins together
Leadership experience that builds your resume
Training and support so you can grow your career
You’ll be part of a business that brings joy to the community every day

This job is fun — but it also matters.
You help create the atmosphere guests remember.

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Nothing Bundt Cakes - Greenville

Nothing Bundt Cakes was founded in Las Vegas in 1997 by friends Dena Tripp and Debbie Shwetz who had a vision that their homemade cakes should be shared with others. Our bakeries feature handcrafted Bundt Cakes made with the finest ingredients and available in a variety of sizes and classic flavors. We have more than 500 corporate and franchised bakeries in 40 U.S. states and Canada. Of the 500+ current Nothing Bundt Cakes bakeries, more than 90% are female-owned. We love what we do! Our brand purpose is to Bring the Joy every day because we believe that real smiles are contagious!
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