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Remote Customer Service Representative

A

ADF Medical Services Inc.

Posted 2 months ago

Full Time

Charlotte, North Carolina

Fully Remote

Smart Summary

Responsibilities

You will serve as the primary point of contact for patients and clients to assist with their medical service needs. The role involves managing inquiries and navigating service requirements in a fast-paced environment.

Qualifications

You have a high school diploma or equivalent and basic computer proficiency. You possess strong verbal and written communication skills, enabling you to effectively assist patients and clients with their medical service needs.

Must Have Skills for ATS

MS Office

Google Suite

Job Description

Remote Customer Service Representative — ADF Medical Remote | Full-time or Part-time | Entry-Level Welcome | Immediate Hire

About the Role ADF Medical is looking for friendly, reliable, and communicative Remote Customer Service Representatives to join our growing team. You will be the first point of contact for our patients and clients, helping them navigate their medical service needs from the comfort of your home.

Requirements

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Basic computer proficiency (MS Office, Google Suite)
  • Ability to multitask in a fast-paced environment
  • Previous customer service experience is a plus but not required
  • Reliable internet connection and a quiet workspace

What We Offer

  • Competitive hourly pay
  • Flexible scheduling — morning, afternoon, and evening shifts available
  • 100% remote work — no commute
  • Paid training provided
  • Health benefits for full-time employees
  • Growth and advancement opportunities within ADF Medical
  • Supportive team environment

A

ADF Medical Services Inc.

Practice Revenue Analysis and Identification Revenue Enhancement Plan Creation Patient/Physician Relations Projects Strategic Planning Content Development Referring Physician Database Creation & Analysis Publication Prep and Coordination Physician Liaison Representation Print/ Digital Marketing Material Design
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