Bilingual Sales Representative

A

Afni, Inc.

Posted 2 months ago

Full Time

Tucson, Arizona

In Person

Smart Summary

Responsibilities

You will handle inbound Spanish-language calls to sell auto insurance and provide world-class customer service. Responsibilities include troubleshooting customer concerns, processing orders, and updating account records with efficiency and empathy.

Qualifications

You have at least six months of experience in a service or sales environment and the ability to multitask and manage your time effectively. You can communicate fluently in both Spanish and English, both written and verbally, and possess basic computer skills.

Must Have Skills for ATS

Spanish

English

Sales

Customer Service

Data Entry

Job Description

Career paths start between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.

What can you expect from your work at Afni?
This position is for auto insurance sales, so you will be handling Spanish-language mainly inbound calls from people looking to purchase auto insurance. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. 

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!

Qualifications

What are the qualifications to be a Bilingual/Spanish Representative at Afni?

  • At least six months working in a service or sales environment
  • Ability to work in a fast-paced environment
  • Ability to multitask and use effective time management
  • Ability to communicate written and verbally in both Spanish and English
  • Computer skills

Requirements

  • Must be 18 years of age
  • Must have GED or High School Diploma
  • Must be legally permitted to work in the United States

A

Afni, Inc.

When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers. In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers'​ channels of choice.
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