Bilingual Spanish Specialist
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Afni, Inc.
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Bilingual Spanish Specialist
Afni, Inc.
Posted 2 months ago
Full Time
Tucson, Arizona
In Person
Smart Summary
Responsibilities
You will handle inbound Spanish-language calls to sell auto insurance and resolve customer concerns with empathy and efficiency. Responsibilities include processing orders, updating account records, and maintaining high-quality customer service standards.
Qualifications
You have at least six months of experience in a service or sales environment and can effectively multitask and manage your time. You are able to communicate fluently in both Spanish and English, possess computer skills, and are at least 18 years of age with a GED or High School Diploma.
Must Have Skills for ATS
Spanish
English
auto insurance sales
customer service
order processing
account updates
record updates
computer skills
Job Description
Career paths start between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A paid training program, a leadership team that believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for auto insurance sales, so you will be handling Spanish-language mainly inbound calls from people looking to purchase auto insurance. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Bilingual/Spanish Representative at Afni?
- At least six months working in a service or sales environment
- Ability to work in a fast-paced environment
- Ability to multitask and use effective time management
- Ability to communicate written and verbally in both Spanish and English
- Computer skills
Requirements
- Must be 18 years of age
- Must have GED or High School Diploma
- Must be legally permitted to work in the United States
A
Afni, Inc.
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