Join OPHG, a leading local and independent hospitality group in New Orleans, known for owning, operating, and innovating diverse restaurant concepts.
 
We foster a top-notch employee culture focused on your success. Our proven systems and accountable approach ensure tangible results.
 
We're seeking passionate individuals to be a part of our team and contribute to our unique guest experiences and thriving business models.
 
Your success is our success—we invite you to be a part of it.

Provide friendly, responsive service to create an exceptional dining experience for all guests by taking orders, making recommendations when appropriate, processing payments, and serving food or beverages to customers at the counter or table. Also perform other duties in the areas of food and final order preparation including preparing beverages and arranging food items.

Activities and Responsibilities:

• Promote, work, and act in a manner consistent with the mission of OnePack Hospitality Group and your assigned restaurant location/concept.
• Receive and process guest payments.
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Take guest orders and convey them to other employees for preparation.
• Provide guest with product details, such as coffee blend or preparation descriptions.
• Describe menu items to guest or suggest products that might appeal to them.
• Serve prepared foods, such as muffins, biscotti, or bagels.
• Prepare or serve menu items, such as sandwiches or salads.
• Clean or sanitize work areas, utensils, or equipment.
• Clean service or seating areas.
• Set up or restock product displays.
• Weigh, grind, or pack coffee beans for guest.
• Stock guest service stations with paper products or beverage preparation items.
• Wrap, label, or date food items for sale.
• Take out garbage.
• Order, receive, or stock supplies or retail products.
• Slice fruits, vegetables, desserts, or meats for use in food service.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• Demonstrate the use of retail equipment, such as espresso machines.
• Create signs to advertise store products or events.
• Attend all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
• Subject to change, as management deems necessary

Tools and Technology:

• Cappuccino or espresso machines
• Cash registers, Point-of-sale terminals, POS software, and workstations
• Credit card processing machines
• Phone headsets and/or special purpose telephones
• Personal computers, tablets, smart phones and/or handheld devices
• Software - Office suite, back-office accounting, route planning, web-based applications, etc.
• Commercial cleaning products
• Commercial use: blenders, coffee grinders, coffee or iced tea makers, cutlery, dishwashers, food slicers. food warmers, grills, microwave ovens, ovens, toasters, scales, ice dispensers, razor knives