Client Services Tech 1

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Pace® Analytical Services

Posted 2 months ago

Full Time

Greensburg, Pennsylvania

In Person

Smart Summary

Responsibilities

The Client Services Technician is responsible for receiving and unpacking environmental sample shipments in a laboratory setting. They must verify samples against customer paperwork and accurately log them into the internal tracking system.

Qualifications

You have a high school diploma or equivalent and possess excellent customer service skills. Experience in a laboratory or environmental testing setting is a plus, and you must be able to perform tasks in a lab environment while adhering to safety protocols.

Must Have Skills for ATS

sample receiving

customer service

shipping

warehouse experience

Job Description

Shift:

Monday through Friday, 9:00 AM - 6:00 PM

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Client Services Technician 

Compensation: $15.00 per hour

 
Hours: Monday through Friday, 9:00 AM - 6:00 PM

The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer. 

Make an Impact. Build a Career. 

At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone. 

That's why we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career. 

We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you. 

Find Your Place at Pace® 

Join us as a Client Services Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll receive all the training you need to successfully take on this role and continue building an exciting laboratory sciences career at Pace®. 

What You’ll Do 

  • Receiving shipments of samples 

  • Unpacking the sample coolers 

  • Verifying the samples against the customer’s paperwork 

  • Logging the sample into our system 

What You’ll Bring 

  • High school diploma or equivalent 

  • Excellent customer service skills with a strong preference towards candidates with previous customer service, shipping, or warehouse experience. 

  • Experience in a laboratory or environmental testing setting is preferred but not required. We’ll train you! 

  • Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves — all provided by Pace®) 

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits
When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Pace® Analytical Services

Pace® Science and Technology Company makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace® advances the science of businesses, industries, consulting firms, government agencies, and others. ANALYTICAL SERVICES Pace® Analytical Services is a division of Pace® Science and Technology, providing local testing and analytical services backed by a large, national laboratory and service center network. Through in-lab, mobile, and emergency onsite containment and regulatory services, we ensure our air, water, soil, and more are safe for our communities and lives. LIFE SCIENCES Pace® Life Sciences is a division of Pace® Science and Technology committed to advancing the science of the pharmaceutical and biopharmaceutical industry by providing full-service CDMO/CRO capabilities and professional services for in-house labs through a nationwide network of service centers, manufacturing sites, and FDA-registered laboratories. COMMITMENT We believe the work our customers do is important to improving our communities and lives and are committed to supporting them through strong partnerships, delivering upon expectations, and providing exceptional customer service.
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