Operator

Oklahoma Heart Hospital

Posted 2 months ago

Full Time

Oklahoma City, Oklahoma

In Person

Smart Summary

Responsibilities

The operator is responsible for managing a multi-line phone system and routing patient calls to the appropriate personnel. This role involves utilizing specific software like Cerner Powerchart and Outlook to coordinate communication within the medical front office.

Qualifications

You have a high school diploma or equivalent and at least one year of experience in a medical front office setting. You should also have one year of experience operating a multi-phone system.

Must Have Skills for ATS

multi-line phone system

Powerchart Office

Cerner

Outlook

medical terminology

Job Description

Overview

Join Our Team at Oklahoma Heart Hospital (OHH)

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You'll Love Working Here:

  • Comprehensive Benefits:
    • Medical, Dental, and Vision coverage
    • 401(k) plan with employer match
    • Long-term and short-term disability
    • Employee Assistance Programs (EAP)
    • Paid Time Off (PTO)
    • Extended Medical Benefits (EMB)
    • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We can’t wait for you to join our heart-centered team!


Responsibilities

Responsible for answering multi-line phone system. Responsible for routing patient calls to the appropriate personnel utilizing voicemail, Powerchart Office in Cerner and paging thru Outlook following front office protocols.


Qualifications

Education: High school diploma or equivalent required. 

Experience: One (1) year work experience in the medical front office setting; One (1) year experience with multi-phone system; Knowledge of medical terminology preferred.

Every team member at OHH plays an integral role in our patients’ experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Learn more about diversity at Oklahoma Heart Hospital.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients’ experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Oklahoma Heart Hospital

Oklahoma Heart Hospital (OHH), patient care is at the heart of everything we do. This physician-owned hospital was designed by cardiologists to ensure that patients receive expert, individualized care with utmost comfort. OHH is the first of its kind in Oklahoma and the first all-digital hospital in the United States.
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