Full-Time Team Member - Pet Supplies (Allandale)

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Tomlinson's Feed & Pets

Posted 2 months ago

Full Time

Austin, Texas

In Person

Smart Summary

Responsibilities

The team member is responsible for maintaining a constant presence on the sales floor to assist guests, drive sales, and build rapport. They also manage store operations, including unloading shipments, rotating stock, and ensuring the store meets brand standards.

Qualifications

You are a passionate pet lover with excellent customer service skills, ready to actively engage with guests on the sales floor. You can consistently meet sales goals and maintain a clean, well-stocked store while lifting up to 50 pounds regularly.

Must Have Skills for ATS

Sales

Customer Service

Stocking

Inventory Management

Job Description

Description

Locally owned for 80 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world-class customer service. And, we want you to join our family!

Winner of the Austin Chronicle’s “Best of Austin” for ten years running, Team Tomlinson’s is passionate about helping our guests find the right nutrition for their pets. Because of our dedicated, bright, and talented Team Members, we are THE local leader for healthy, natural pet nutrition.

We value what matters most:

  • Pet Health: From our Integrative Vet Consults, Dental Clinics, and selection of healthy pet food and supplies, we strive to offer the best in pet health for Central Texas.  
  • Guest Delight: Our guests are the best (you'll see). We love to delight them with new products, services, and perks. 
  • A Happy Team: Tomlinson's is built by a fulfilled, competitively compensated team. Our starting wage is $15 per hour and team members are eligible for performance-based increases. 

If you’re a pet-loving people person in search of a family-owned, friendly, and fur-filled place to work, we want to meet you!

Here's what you'll do on a daily basis...

Sales Floor Operations: Is a constant presence on the sales floor helping guests. Is actively selling Tomlinson’s core products and working hard to always hit sales goals.

  • Spends the vast majority of shift on the sales floor:
  • Building rapport with both guests.
  • Assuring that customer service and satisfaction exceeds our guests’ expectations
  • Unloading shipments, rotate stock, assist in maintaining an inspection ready store
  • Supports and advocates for company and store leadership initiatives
  • Maintains the company’s reputation, culture and vision while building relationships with guests through high levels of service and pet-focused selling

Store Appearance: Ensures store’s always aesthetically in compliance with Tomlinson’s Brand Standards

  • Maintains an aesthetically appealing store by keeping it well lit, well stocked, clean and clutter-free, and by making sure it is a warm and welcoming place to shop.
  • Maintains an inspection-ready store at all times, but especially on given inspection dates.

Communications: In constant communication with Store leadership regarding store operations & needs.

  • Attends all required store meetings and trainings.

Requirements

  • Lift and carry up to 50 pounds on a regular basis in order to stock the store and to do carry-outs for guests. This is an active role which requires you to be on your feet for the majority of your shift.
  • Work a flexible schedule including evenings and weekends. 

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Tomlinson's Feed & Pets

Tomlinson’s Feed is your local store for natural, healthy pet products in Austin and the Central Texas region. Opened in 1946, Tomlinson’s Feed offers healthy, natural pet products with team members trained in animal nutrition and world-class customer service.
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