University Heights - Cashier/Sales Floor Associate

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Goodwill Industries of Gr. Cleveland & East Central Ohio

Posted 2 months ago

Full Time

University Heights, Ohio

In Person

Smart Summary

Responsibilities

The associate will provide exceptional customer service, manage POS transactions, and maintain an organized sales floor. They are also responsible for stocking inventory and assisting with the training of new team members.

Qualifications

You have strong customer service and communication skills, with the ability to handle cash and operate a POS system. Prior retail experience is preferred, and you should be able to identify quality merchandise and maintain a clean store environment.

Must Have Skills for ATS

POS system

Customer service

Cash handling

Merchandising

Job Description

Cashier/Sales Floor Associate (Full-Time)

Goodwill - University Heights

Join us in making a positive impact at Goodwill! We're hiring full-time Cashier/Sales Floor Associates who are passionate about customer service, teamwork, and helping others.

At Goodwill, every purchase supports our mission to transform lives and build a sustainable future. Our Donated Goods Retail stores play a vital role in the community by promoting reuse, sustainability, and opportunity for all.

Why Work at Goodwill?

  • Bonus incentive plan
  • Generous paid time off
  • Retirement plan with company match
  • Employee Assistance Program

Full-time employees also receive:

  • Medical, dental, and vision insurance at a fraction of the premium cost
  • Short-term and long-term disability insurance (no cost)
  • Life insurance (no cost)
  • Paid holidays

What You'll Do

  • Deliver exceptional customer and donor service at every interaction
  • Operate the POS system, handle transactions, and maintain accurate cash records
  • Support programs such as Round Up and Good Points
  • Stock, rotate, and merchandise sales floor inventory
  • Maintain a clean, organized, and welcoming store environment
  • Assist with training new team members
  • Follow all agency policies, safety, and security procedures
  • End every transaction with a positive message: "You changed a life today-thank you!"

What We're Looking For

  • Strong customer service and communication skills
  • Basic math skills and comfort handling cash
  • Prior retail experience preferred, but not required
  • Ability to identify quality, color tones, and merchandise categories
  • Experience with POS systems and basic computer skills are a plus

Goodwill is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Background check required.

Apply today and be part of a team that changes lives every day.

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Goodwill Industries of Gr. Cleveland & East Central Ohio

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. is a 501(c)3 Non-Profit that works to improve the quality of life and employment opportunities for all people. Our Mission Services Department offers a wide variety of programs and services that help local individuals build the life and employment skills they need to succeed. Goodwill operates Thrift Stores to supplement funding for these programs. Looking for a career that makes a difference in your life and in the lives of others? Look no further! A career with Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. gives you the opportunity to do just that - and have fun doing it! What makes Goodwill a unique employer? Our Beyond Great Program: Beyond Great Training for every employee consisting of customer service training (internal and external), how to enjoy work, going beyond great in all areas, fun days each month, shooting star recognition programs and more. Based on the book, The Dream Manager by Matthew Kelly, our on-site Dream Facilitators help employees articulate and achieve their personal and professional dreams. We offer a Wellness Program with annual health fair/screening, healthy-focused agency-wide campaigns and direct access to a health coach. Our Emerging Leader Program pairs up-and-coming leaders within Goodwill with mentors for a one-year program. Choose a career that allows you to grow and develop both personally and professionally within a fun environment – choose Goodwill!
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