Retail Customer Service Salesfloor Team Member

M & D Supply Ace Hardware

Posted 2 months ago

Full Time

Cypress, Texas

In Person

Smart Summary

Responsibilities

The team member is responsible for delivering excellent customer service, driving positive team results, and maintaining a respectful environment. They will also perform physical tasks such as cutting building materials, operating store machinery, and managing inventory.

Qualifications

You are at least 18 years old and can perform physical activities such as lifting up to 100 pounds and using hand tools and machines. You possess the visual acuity to identify items, read extensively, and use software programs like eagle browser.

Must Have Skills for ATS

hand tools

saws

key machines

paint mixing machines

eagle browser

Job Description

Description

If you…

…are excited to deliver great values to customers every day;

…take a sense of pride and ownership in helping drive positive results for a team; 

…are committed to treating colleagues and customers with respect; 

…believe in the power of diversity and inclusion; 

…want to participate in initiatives that positively impact the world around you;

then you will enjoy working for us!.  

Our wages are competitive and our benefits include medical insurance, a set work schedule and a great associate discount. We are a locally owned company and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! M&D Supply associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.

 M&D Supply, Inc. is an equal opportunity employer.

Physical activity includes: Stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motion.

Physical requirements: Must be able to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must be able to lift at least 20 pounds from the ground to waist level.

Visual acuity requirements: Salespersons are required to have the visual acuity to perform an activity such as: item identification, preparing and analyzing data and figures; transcribing; viewing a terminal; extensive reading; visual inspection involving small defects, small parts at distances close to the eyes. Sales team members are required to have acuity to accurately measure and cut building materials and to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures. They must be able to use hand tools and operate machines such as saws, key machines, and paint mixing machines. Must able to use software programs such as eagle browser. 

Come join our team. You’re going to like it here!

Requirements

Minimum Qualifications

  • Must be 18 years old or older

Work Requirements

  • Physical activity includes: Stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motion.
  • Physical requirements: Must be able to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must be able to lift at least 20 pounds from the ground to waist level. 
  • Visual acuity requirements: Salespersons are required to have the visual acuity to perform an activity such as: item identification, preparing and analyzing data and figures; transcribing; viewing a terminal; extensive reading; visual inspection involving small defects, small parts at distances close to the eyes. Sales team members are required to have acuity to accurately measure and cut building materials and to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures. They must be able to use hand tools and operate machines such as saws, key machines, and paint mixing machines. Must able to use software programs such as eagle browser.  

Working conditions

Salespeople are subject to environmental conditions. Activities occur inside and outside. They are subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. 

Behavioral Competencies

  • Customer Orientation: Cheerfully meets or exceeds customer expectations – both internal and external. Conveys an attitude of genuine service. Sees customer perspective. Maintains communication to address customer expectations, needs and concerns.  
  • Integrity: Maintains a high standard of ethical conduct. Takes responsibility for mistakes, does not blame others. Keeps commitments, treats others with respect
  • Teamwork: Recognizes group goals and supports them. Accepts different points of view. Shows respect for team members, builds relationships

M & D Supply Ace Hardware

Locally owned hardware store with three locations in Southeast Texas, Beaumont, Vidor and Lumberton. M&D Supply was founded in 1967 when Mary Mitchell, E. W. McCown, and Jack Dyson started a business venture to supply local farm hands with needed supplies. The company has grown from its humble start to now employing more than one-hundred people in three locations.
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