Teammate Relation Advisor
Action Behavior Centers
Teammate Relation Advisor
Action Behavior Centers
Posted 2 months ago
Full Time
, Texas
Fully Remote
Smart Summary
Responsibilities
The Teammate Relation Advisor is responsible for conducting thorough internal investigations into workplace policy violations, safety concerns, and patient-related issues. They will document findings, analyze evidence, and collaborate with departments to ensure organizational compliance and process improvement.
Qualifications
You have a Bachelor's degree in Human Resources or a related field, with at least one year of experience in human resources or internal investigations. You possess strong interpersonal, communication, and organizational skills, with the ability to conduct thorough and unbiased investigations and maintain confidentiality.
Must Have Skills for ATS
internal investigations
workplace policy violations
workplace safety
patient/parent concerns
investigative interviews
written investigative reports
confidentiality
process creation
process improvement
interpersonal skills
communication skills
presentation skills
written communication skills
oral communication skills
organizational skills
critical thinking
judgment skills
policy implementation
Job Description
Action Behavior Centers, a leading behavioral health organization for children with autism based out of Austin, Texas, is looking for a professional, energetic, organized, and driven person to join our team in a Teammate and client family focused role to help support and collaborate with teammates and leaders in the Applied Behavior Analysis (ABA) therapy world. We need an organized, empathic, collaborative and experienced Teammate Relation Advisor to support and conduct internal investigations across the organization.
Duties & Responsibilities:
- Responsible for conducting internal employee relations investigations related to allegations of workplace policy violations, workplace safety and patient/parent concerns.
- Conducts prompt, thorough and fair investigation consisting of background research and investigative interviews. Supports the investigative process under the direction of the governing department (People Services team, Legal team, or Clinical Peer Review)
- Gathers, organizes, and analyzes information to support written investigative reports. Assembles pertinent data, records and other evidence to reach timely and unbiased conclusions and findings.
- Responsible for creating professional and well-drafted investigation records and reports to deliver to the governing department.
- Creates supplemental materials to support the organization and department as necessary; provides follow up to ensure compliance and completion in a timely manner.
- Maintains confidentiality and organization of files of investigations conducted and information received.
- Participate in process creation and process improvement activities related to employee relations, workplace safety and patient safety.
- Performs miscellaneous job-related duties as assigned.
Qualifications:
- Bachelor's degree required (preferred in Human Resources or related field and 1+ years of human resources or internal investigations experience)
Critical Traits:
- Strong interpersonal and communication skills to build a rapport with the parties involved.
- Ability to work effectively with a wide range of constituencies in a diverse community.
- Demonstrates excellent presentation and facilitation, strong written and oral communication skills and high attention to detail.
- Strong organizational skills; ability to manage and organize background information and gather relevant evidence.
- Ability to foster a cooperative work environment and work collaboratively with others.
- Strong critical thinking and judgment skills; ability to develop strong preliminary investigative questions and use judgment skill to make assessments and ask the right follow up questions.
- Skill in examining and interpreting policy implementation to understand impact to Teammate and business.
- Ability to support process improvement on all People Services related initiatives
Perks:
- 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure
- Student Loan Repayment Employer Contributions
- Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare
- Door Dash Pass, Team Happy Hours, and Regional Night of Honors
- Up to $600 Student Loan Repayment Options & Tuition Discounts
- Quarterly Team outings and events to bond and celebrate our wins both big and small!
- Professional development: we want to pour into you as you pour into ABC
- Leadership opportunities: To be the best, we have to continually keep learning and you get to push yourself here to learn more and take on more responsibilities, and show what you can do!
- 401K Retirement Plans with company matching
- Instagram: https://instagram.com/actionbehaviorcenters
- Facebook: https://facebook.com/actionbehaviorcenters
Compensation & Schedule:
- $50,000 - 55,000 annually
- Role is fully remote - Teammate must be located in an existing ABC Region
ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.
Action Behavior Centers
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