Position Overview:

The Event Planning Manager’s primary focus is servicing event and group bookings across all Alexa Properties. This role acts as the liaison between Meeting Planners/clients and hotel colleagues to coordinate event details, manage room blocks and billing instructions, and ensure the smooth on-site execution and post-event reconciliation of assigned events.

Key Responsibilities:

• Client partnership and planning

• Serve as primary contact for all groups/events through pre-event planning, on-property execution, and post-event follow-up

• Conduct and support client meetings and site inspections/tours; maintain strong customer relationships

• Event detailing and internal coordination

• Administer key components of group/event agreements and translate requirements into clear internal documentation and timelines

• Detail food & beverage, meeting space set-up, and A/V needs; coordinate with hotel departments and partners to deliver the event as sold

• Manage room blocks, pickup/attrition-related coordination, and operational run-of-show needs aligned to contracted events

• Financial accuracy and close-out

• Capture billing instructions, support timely approvals, and complete final review/reconciliation processes consistent with hotel standards

• Ensuring overall excellent event quality and providing service recovery as needed

• Act as on-site contact during event execution: proactively resolving issues, partnering with operations leaders, and protecting the guest/client experience

Qualifications & Experience:

• 1-3 years in hotel event planning, event sales, catering/events, or comparable experience preferred

• Proficient in general computer knowledge

• Ability to work a flexible schedule aligned to event business needs (including some evenings/weekends/holidays)

Core Competencies:

• Strong organization, accuracy, multitasking, and time management

• Excellent verbal and written communication skills to effectively relay expectations between clients and properties

• Maintain composure and objective decision-making under high-pressure scenarios

• Proactive problem-solving skills, with the ability to anticipate, identify, and resolve issues efficiently

• Strong listening and interpersonal skills, ensuring effective collaboration with colleagues, vendors, and clients

• Exceptional time management skills to prioritize tasks and meet deadlines

• Commitment to consistent attendance and reliability in day-to-day responsibilities

• A desire to create memorable experiences