Admitting Clerk - Days
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Community Health Systems Professional Services Corporation
C
Admitting Clerk - Days
Community Health Systems Professional Services Corporation
Posted 2 months ago
Full Time
Statesboro, Georgia
In Person
Smart Summary
Responsibilities
The Admitting Clerk facilitates efficient patient registration, insurance verification, and financial counseling while ensuring accurate documentation. They also support patient safety by managing identification, securing valuables, and coordinating with departments to ensure timely service.
Qualifications
You have 0-2 years of admissions, customer service, or public relations experience, with a strong preference for experience in a healthcare setting. You possess excellent interpersonal and communication skills, proficiency in electronic registration systems, and knowledge of insurance verification processes.
Must Have Skills for ATS
electronic registration systems
insurance verification
billing processes
customer service
public relations
Job Description
The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.
Essential Functions
- Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
- Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
- Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
- Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
- Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
- Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
- Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
- Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
- Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
- Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
- Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- 0-2 years of admissions, customer service and/or public relations experience required
- 1-2 years of experience in a healthcare setting preferred
- Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
- Proficiency in using electronic registration and order entry systems.
- Knowledge of insurance verification and billing processes.
- Ability to handle sensitive information with confidentiality and professionalism.
- Strong attention to detail and organizational skills to ensure accurate documentation.
- Excellent multitasking abilities to manage a fast-paced environment effectively.
C
Community Health Systems Professional Services Corporation
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