Description

CORE VALUES 

The core values of Community Health Center of Southeast Kansas, Inc. (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of CHC/SEK’s resources. 

GENERAL DESCRIPTION

The Health Information Specialist I is responsible for helping to ensure that personal health information is released in accordance with state and federal laws. The Health Information Specialist I coordinates with the patient care team to request records to assure continuity of care. The Health Information Specialist I organizes incoming health information, then distributes records appropriately to internal staff. The Health Information Specialist I aggregates vital information to provide a complete medical record and assist in meeting quality measures. 

Requirements

ESSENTIAL DUTIES 

1. Maintains and distributes all personal health information in accordance with all Federal laws including HIPAA, state laws, and applicable regulations.
2. Collaborates with all internal departments to ensure proper protection, privacy, and accuracy and completeness of patient health records. 
3. Communicates personal health information effectively with external organizations on behalf of patients and providers to support continuation of care. 
4. Organizes and aggregates all incoming patient health information pertinent to our standard quality measures to assist in record completion that will lead to high quality patient care.  

QUALIFICATIONS

1. High School diploma or equivalent. 
2. At least 1 year of experience in a healthcare setting, and/or call/data entry setting preferred.
3. Proficient in Microsoft. 

KNOWLEDGE, SKILLS AND ABILITIES

1. Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base.
2. Communicates through appropriate channels. Use proper chain of command for patient complaints.
3. Ability to handle emergency situations calmly and effectively.
4. Must be computer literate, especially with Microsoft Office products and be able to use the Internet.
5. Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization.
6. Provide customer service in accordance to the organization’s mission.
7. Be courteous and respectful when interacting with patients and family members.
8. Maintain patient confidentiality in accordance to organization’s policy and procedure and HIPAA requirements.

WORKING CONDITIONS

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. The noise level in the work environment is usually moderate.