Description

At Teton Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!

What We Offer 

• Medical, Dental & Vision Insurance 
• 401K Plan 
• Paid time off and vacation
• Growth opportunities 
• Paid Training
• Employee vehicle purchase plans
• Long term job security
• Health and wellness 
• Discounts on products and services

Position Summary

 The Receptionist / Office Support Specialist serves as the first point of contact for all customers, both in person and over the phone, creating a welcoming and professional first impression of the dealership. This role is primarily focused on front desk responsibilities, customer experience, and communication, while also providing essential administrative and light accounting support to ensure smooth daily operations across departments. 

Requirements

Key Responsibilities:

Customer Experience & Front Desk (Primary Focus)

• Greet all customers promptly and professionally, creating a positive first impression. 
• Answer and direct incoming calls using a multi-line phone system with friendly and efficient communication (MAGIC techniques). 
• Assist customers by answering questions or connecting them with the appropriate team member. 
• Maintain a clean, organized, and welcoming front office environment. 
• Provide cashiering or basic service support when needed. 

Administrative & Office Support

• Manage incoming and outgoing mail daily. 
• Scan, file, and organize documents, keys, and records to maintain an efficient workspace. 
• Perform data entry including purchase orders, invoices, and basic dealership records. 
• Assist with preparing vehicle deal jackets and organizing new/used vehicle documentation. 
• Support general office tasks and special projects as assigned by the Office Manager. 

Accounting & Dealership Support (Secondary Focus)

• Assist with posting invoices and basic accounting entries for service, parts, and vehicle transactions. 
• Support accounts payable and receivable processes, including filing, billing, and reconciliation tasks. 
• Help maintain accurate records through scanning, filing, and document organization. 
• Provide backup support for deal processing, warranty paperwork, and administrative accounting tasks as needed. 
• Assist with balancing daily cash or supporting service checkout processes when required.

Skills & Qualifications:

• Strong customer service skills with a friendly, professional demeanor 
• Excellent communication skills, both verbal and written 
• Highly organized with strong attention to detail 
• Ability to multi-task and manage a fast-paced environment 
• Positive attitude and team-oriented mindset 
• Self-motivated and dependable 
• Experience with multi-line phone systems preferred 
• Basic computer proficiency (Microsoft Office; dealership systems a plus) 
• Bilingual (English/Spanish) preferred 
• Previous office or administrative experience preferred

Teton Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, genetic information, or any other status protected under applicable federal and state law.