Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Orphans' Court Division is one of the three divisions of the Court of Common Pleas, and serves to protect the personal and property rights of all persons and entities who are otherwise incapable of managing their own affairs. The name "Orphans' " in the name of the Court is derived from the general definition of "orphan" as one lacking protection, not the common association of a child deprived by the death of his or her parents. It is the Court's mission to ensure that the best interests of those persons and entities, who are "Orphans' " in the general sense of the word, are not compromised.

Job Description

Position Summary

This is work of training nature developing knowledge and skills in orphans court administration specifically with regard to investigation work.  Employees participate as learners in phases of court activities assigned on the basis of interest and aptitude.  As experience is gained and the full performance level neared, a progressively expanding range and complexity of projects are assigned.

Essential Functions

The following duties are normal for this position.  These are not to be construed as exclusive or all-inclusive.  In order to meet the needs of those served by the Orphans’ Court, employees may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time.

• Attends virtual court proceedings, including Zoom hearings, to inform potential guardians of the rights, duties, and responsibilities of court-appointed guardians and to respond to general questions as appropriate.
• Performs a variety of office tasks in the assigned phase of activity such as gathering data by inquiry, observation and examination of court records, financial records and in-person meetings
• Make recommendations on actions and preparing reports and other materials.
• Work closely with unit manager to develop knowledge, skills and abilities in a technical field
• Conduct inquiries of incapacitated persons, contact agency which provide residential care to incapacitated persons
• Contact with the public via phone or in-person significant and frequent

MARGINAL FUNCTIONS

Performs related work as assigned and required by Orphans Division.

ENVIRONMENTAL CONDITIONS

Standard office conditions.

Knowledge, Skills, and Abilities

• Considerable knowledge of English usage, grammar, and composition.
• Ability to learn principles and practices within the assigned technical or administrative field.
• Ability to analyze facts and exercise sound judgment.
• Ability to present ideas effectively, both orally and in writing.
• Ability to understand and follow oral and written instructions.
• Ability to learn the legal system, particularly state and local statutory requirements regarding guardianships of incapacitated persons and minors.
• Ability to read, analyze, and interpret statutes, local rules, and governmental regulations as they relate to incapacitated persons.
• Working knowledge of Microsoft Word and Excel sufficient to prepare reports, correspondence, and basic data tracking documents.
• Prior banking experience or experience reviewing financial records is desirable.
• Prior experience in the medical field or familiarity with healthcare terminology and documentation is desirable.

Qualifications

1. Bachelor's degree from an accredited college or university.

              OR

Five years of progressively responsible administrative work in court service.

              OR

Equivalent combinations of education, training and experience providing the characteristics required to perform the essential functions of the class may substitute. 

1. After meeting minimum standards, successful completion of a panel review and/or interview process.
2. Satisfactory clearance of a criminal background investigation.
3. Ability to perform the essential functions of a position in this class.
4. Must work in person (not remote).

In order to apply and be considered for this position, please visit https://fjdcareers.phila.gov/Cyberweb/ to complete an application and upload a resume.

Additional Information

To be considered for employment at FJD, candidates must submit a completed employment application on our website at https://fjdcareers.phila.gov/cyberweb and click on Apply Now button to create an account or to log into their existing account.

A completed application must be submitted by 11:59 PM on 5/13/2026

Salary: $46,236 Annually

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx