Patient Care Coordinator (ADDITION)

Beacon Oral Specialists

Posted 2 months ago

Full Time

Laurel, Maryland

In Person

Smart Summary

Responsibilities

The Patient Care Coordinator is responsible for providing excellent customer service, managing patient scheduling, and coordinating treatment plans. They also act as the primary contact for referring doctors and assist with insurance verification and financial collections.

Qualifications

You have a high school diploma or equivalent and are proficient in Microsoft Office applications, including Word, Excel, and Outlook. You also possess a strong understanding of dental and medical insurance, excellent customer service and communication skills, and basic math and accounting skills. Bilingual proficiency in English and Spanish is a requirement.

Must Have Skills for ATS

Bilingual (English and Spanish)

Microsoft Word

Microsoft Excel

Microsoft Outlook

Dental insurance

Medical insurance

Basic math

Accounting skills

Job Description

Job Title: Patient Care Coordinator   Job Location: Maryland Oral Surgery Associates Laurel, MD   Job Type: Fulltime   Job Summary:                               Are you looking for a company that you can call home and have opportunities to grow? We are looking for an experienced Patient Care Coordinator to join our growing practice. We pride ourselves on guiding our staff in the right direction to not only learn but also get hands-on training to move forward within the company. Responsible for providing excellent customer service to assigned dental offices and patients.    Job Description:
  • Provide quality care and attention to our patients, referring offices and team.
  • Assist patients in all phases of care.
  • Act as primary contact for assigned referring doctors.
  • Discuss patient care and answer any questions regarding treatment.
  • Follow-up with patients for missed, broken appointments and unscheduled treatment.
  • Contact patients prior to surgery to collect payment deposits and answer any question.
  • Assist in answering inbound calls when all other employees are not available.
  • Schedule surgical appointments according to practice goals and blocks.
  • Follow up on unscheduled treatment plans.
  • Respond to needs of assigned RD’s and office staff.
  • Coordinate doctor meetings, respond to patient questions and requests.
  • Maintain patient charts: ensure required forms are accounted for and signed.
  • Verify Insurance.
  • Review consultation charges and enter into computer.
  • Back up to other co-workers (Reception, PCC, Scheduler, Finance, Manager).
  • Any other duties assigned.
Required Qualifications:
  • Must be Bilingual (English and Spanish)
  • High school diploma or equivalent required.
  • Proficient in Microsoft office applications including Word, Excel, and Outlook.
  • Understanding of dental and medical insurance.
  • Excellent customer service skills.
  • Excellent written and verbal communication skills.
  • Professional voice inflection and direct eye contact.
  • Professional business attire, appearance, and phone etiquette.
  • Belief in practice treatment and fees.
  • Proficient in basic math and accounting skills.
Preferred Qualifications:
  • Experience working in a dental or healthcare setting preferred.
  • Experienced in WIN/OMS preferred.
Schedule:
  • Monday – Friday, 8 hour shift
Benefits:
  • 401(k) Matching
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Vision Insurance
  • Referral Program
Special Requirements:
  • Working on-site is essential to the function of this position.
  • Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs. 
  • Ability to sit behind a desk approximately 50% of the workday required.
  • This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.
    Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.        

Beacon Oral Specialists

Beacon Oral Specialists is a leading oral surgery management services organization providing best-in-class professional support services to our ever-growing network of exemplary oral surgeons, allowing them to focus more exclusively on patient care. We support our partners with exceptional management support tailored to their practice needs so they can provide superior oral and maxillofacial care to their patients with clinical autonomy. Founded and led by experienced oral surgeons and management, our focus is exclusively on elevating our surgeons in an environment of rapid change and uncertainty. When you join our network, you are joining an organization built upon the values of collaboration, learning and servant leadership. Becoming part of our network will provide you with access to a broad array of management solutions—including scalable business infrastructure, patient outreach, leveraged technology, operational expertise, and marketing support—so you can focus on delivering exceptional care to your patients. Partnering with Beacon Oral Specialists increases your personal and professional satisfaction while providing security in a rapidly changing healthcare environment. Even though you are highly specialized, there’s no reason for you to go it alone.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria