Description

About Us

Whitman Family Development is a family-owned real estate company specializing in high-end retail, management, and leasing. The company owns and operates Bal Harbour Shops, a historic luxury shopping destination. Bal Harbour Shops is a global leader in the industry and is best known for its curated retail, as well as the emotional connection to its tenants and customers. For more information on Bal Harbour Shops, please visit https://www.balharbourshops.com/.

Position Summary

We are seeking an organized and detail-oriented individual to join our team as a Receptionist. This role is responsible for handling various administrative tasks that broadly support a well-organized experience for visiting clientele, company leadership, and professional staff.

Responsibilities

• Greet visitors to the office, ensure their comfort and connect them with the right office personnel. 
• Answer and direct phone calls; route customer calls to the appropriate departments. 
• Schedule and oversee service and repairs for general office space and equipment. 
• Manage incoming and outgoing correspondence, including emails, mail and packages. 
• Manage schedules for conference rooms and flex workspaces. 
• Monitor inventory, order office and break room supplies and keep kitchen and storage organized. 
• File and organize records, invoices and other important documentation. 
• Assist in organizing onsite events and meetings and place office lunch orders. 
• Maintain workplace cleanliness. 

Requirements

Education and Experience

• High School Diploma or equivalent, required. Some college, or completed undergrad degree preferred.
• One or more years prior experience performing administrative/office management duties.
• Demonstrated excellence providing customer service in a professional office environment.

Knowledge, Skills, and Abilities

• Exceptional communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office, Adobe, and other relevant software.

Physical Requirements

Position requires the incumbent to stand, walk, bend, twist, & stretch. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl, along with having the ability to push and pull up to approximately 20lbs of drag weight without assistance. 

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the employee. Duties, responsibilities and activities may change at any time with or without notice.