Parts Department Intern

JX Truck Center

Posted 2 months ago

Internship

Kronenwetter, Wisconsin

In Person

Smart Summary

Responsibilities

The intern will assist the parts department by processing orders, maintaining inventory accuracy, and supporting the service team with necessary vehicle parts. They will also provide customer service by answering inquiries and ensuring a clean, organized workspace.

Qualifications

You are currently in high school or working toward a GED and possess a valid driver's license. You are comfortable using a computer, willing to learn, and able to lift up to 75 lbs.

Must Have Skills for ATS

computer software

inventory management

customer service

order processing

parts management

Job Description

Description

About Us:

At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Shift: Monday - Friday 10:30am - 7:00pm (rotating Saturdays)

Job Purpose:

Are you a hands-on learner who enjoys solving problems and helping people? Join our team as a Parts Department Intern and get real-world experience in a fast-paced, friendly environment. You’ll learn how a parts department runs—from helping customers to organizing inventory and supporting our service team. We welcome motivated individuals who are eager to learn and contribute to a fast-paced, team-oriented environment.

Essential Duties and Responsibilities:

Honor Commitments:

  • Process orders and keep customers updated on delivery status.
  • Help technicians find the parts they need to fix vehicles, ensuring the service team's commitment to vehicle completion is supported.
  • Count and organize parts to keep inventory accurate, ensuring parts availability promises can be kept.

Create Positive Experiences:

  • Greet customers with a smile and assist them in finding the right parts.
  • Answer questions in person or by phone clearly and courteously.
  • Share pricing, promotions, and helpful suggestions with customers.

Foster Life-long Learning:

  • Learn how to use inventory software.
  • Shadow experienced team members.
  • Take on new tasks as you grow in the role.

Exhibit a Pioneering Spirit:

  • Assist with returning unused parts to vendors, suggesting improvements to the return process.
  • Take on new tasks as you grow, showing willingness to embrace challenges outside the initial scope.

Demonstrate Good Stewardship:

  • Keep the shop stocked and organized.
  • Keep shelves neat and the workspace clean, protecting assets and minimizing clutter.

Other Duties as Assigned:

  • Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting objectives.

Minimum Qualifications:

  • Currently in high school or working toward a GED 
  • Friendly and willing to learn
  • Comfortable using a computer
  • Able to lift up to 75 lbs
  • Valid driver’s license
  • Forklift experience is a plus (but not required)
  • Interest in cars, trucks, or how things work is a bonus

Employee Benefits:

Insurance:

  • Medical - PPO and HDHP options
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with company match
  • Dental Insurance
  • Vision Insurance
  • Accident & Critical Illness Insurance
  • Group Term Life Insurance (company paid)
  • Short and Long-Term Disability (company paid)

Paid Time Off:

  • Paid Time Off (PTO)
  • Paid Holidays
  • Volunteer Time-Off
  • Paid Maternity/Paternity Leave
  • Bereavement/Funeral

Compensation: 

  • 401(k) Retirement Plan with company match
  • Incentive Programs
  • Shift Differential Program
  • Safety shoe and glasses program

Other:  

  • Employee Assistance Program (EAP)
  • Wellness incentives
  • Company paid and provided uniforms
  • Training: In-House, Instructor-Led, and Online

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

JX Truck Center

JX Enterprises, established in 1970 by Chuck Jorgensen, embodies a visionary leader's passion for the trucking industry. Starting with just five associates, the organization's unwavering commitment to customer satisfaction laid the foundation for its success. Over the years through second generation, Eric Jorgensen, JX has expanded to encompass 27 locations, offering a comprehensive range of services including new and pre-owned truck sales, parts, service, financing, full service leasing, rental, and in-house graphics. Today, with a workforce of over 1,200 employees, JX continues to uphold its core value of prioritizing customer satisfaction. As a family-owned business, JX welcomes the third generation of ownership, with the Jorgensen family leading the way. Their enduring passion and drive enable them to consistently deliver exceptional customer service, top-quality equipment, and an unwavering dedication to the local community.
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