At our company, we move fast, adapt quickly, and turn challenges into opportunities—all while keeping quality at the heart of everything we do. We believe that work should be a positive and respectful place, and that with the right mindset, anything is achievable. 

Our Vision:  

Fulfill the essential promise of pharmacy care and help people to live to their healthiest, happiest, and fullest potential. 

 Our Mission:  

To be the disruptive force that drives meaningful change within pharmacy services. 

Essential Duties & Responsibilities

• Primary function is to perform RX Setup/RX Entry functions
• Assists the intake process primarily through management of the inbound fax queue and the ePrescription manager.
• Facilitates proper establishment of the patient profile including demographics, insurance, clinical elements, diagnosis and more.
• Assists with the adjudication of new and refill prescriptions by managing the Claims to Adjudicate queues.
• Assists with resolutions involving rejected claims.
• Assist in managing the prior authorization process to include, but not limited to, initiating prior authorization requests, working with providers to correctly submit prior authorization requests, follow up on status of pending prior authorization requests and more.
• Assist in the renewal of prescriptions
• Assist in managing the processing time of new patient referrals and new prescription orders
• Perform routine, professional pharmacy functions.
• Respect and maintain confidentiality guidelines of HIPAA.
• Follow and aid in enforcement of all company policies and procedures.
• Responsible for other duties as assigned

Education and Experience

• Certified and Registered Pharmacy Technician, (Colorado) in good standing required
• High School Diploma or equivalent
• Registered with the State of Florida (Florida techs only) in good standing required, certification preferred
• One year minimum of pharmacy experience

Knowledge, Skills, and Abilities

• Ability to type 25 words per minute.
• Ability to enter 30 prescriptions per hour.
• Attention to detail.
• Ability to handle multiple activities or interruptions at once.
• Ability to communicate effectively, patiently and courteously.
• Focused team player, who can work in conjunction with pharmacists, other departments, customers, and management.
• Work independently with little supervision and meet daily deadlines.
• Ability to perform repetitious work accurately.

This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients. Some travel may be required. 

 EOE M/F/D/V – WellDyne and HealthDyne are equal opportunity employer and prohibits discrimination of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected status under federal, state, or local law.