Case/Contract Management Services Associate IV

Conduent

Posted 2 months ago

Full Time

Warren, Michigan

Hybrid

Smart Summary

Responsibilities

The associate provides legal support by processing mail, managing discovery logs, and coordinating document requests. They also schedule custodian interviews and provide general litigation support for assigned matters.

Qualifications

You have a Bachelor's Degree in Paralegal Studies or any field with a paralegal certificate, along with previous customer service experience. You are proficient in MS Office products and possess strong problem-solving, critical thinking, communication, and organizational skills.

Must Have Skills for ATS

MS Office

Job Description

Case/Contract Management Services Associate

Pay Rate: $24.00/hr, which may be below your state's minimum wage. Please take this into consideration when applying.

Full-Time - Hybrid Role (In office days are Tuesday and Thursday)

Hours: Monday - 8:00 am - 6:00 pm; 8.5 hour day with a flexible start time

As a Case/Contract Management Services Associate at Conduent, you’ll have an opportunity to work in legal services. You will be surrounded by a culture that recognizes each person’s contributions. Each day, you’ll feel challenged and know you are making a difference in the lives of millions.

About the Role:

  • Responsible for providing legal support to the customers including:

  • Processing physical mail

  • Preparing Discovery Tracking logs for assigned matters

  • Submitting document request to various contracts for assigned matters

  • Scheduling and participating in custodian interviews or conference calls

  • Producing and Managing document productions for assigned matters

  • Providing general litigation support to the customers as needed

Requirements: 

  • Must have a Bachelor's Degree in Paralegal Studies or a Bachelor's Degree in any field, accompanied by a paralegal certificate. 

  • Be able to successfully pass a criminal background check

  • Have previous customer service experience

  • Demonstrate problem solving abilities & critical thinking skills

  • Demonstrate good communication skills (verbal/written)

  • Proficient in MS Office products

  • Demonstrate organizational skills and ability to multi-task

  • Demonstrate time and task management skills

  • Conduct keyword searches

  • Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) 

  • Must have the ability to connect with an ethernet cable to a modem/router 

Working with us:

Join a rapidly growing organization that can support your career goals.

What you get:

  • Paid Training

  • Career Growth Opportunities 

  • Full Benefit Options

  • Great Work Environment 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $45,360 - $56,700.

We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, CT, CO, HI, MA, IL, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA. 
Metro Areas: MN – Minneapolis, DC- Washington, CO - Boulder, CO - Edgewater, AZ- Flagstaff


Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

Conduent

Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. The Company leverages cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 51,000 associates, process expertise and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. Conduent adds momentum to its clients’ missions in many ways including disbursing approximately $80 billion in government payments annually, enabling approximately 2 billion customer service interactions annually, empowering millions of employees through HR services every year and processing over 14 million tolling transactions every day. Learn more at www.conduent.com. Learn more at www.conduent.com
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