Job Title: Inside Sales Intern

Department: Sales

Reports to: Operations Manager

About Baldwin Supply: Baldwin Supply Company has worked alongside American manufacturing since 1920, offering the stability of a century-old company with a modern, problem-solving mindset. Our team supports a wide range of industries, from food and agriculture to packaging, mining, and infrastructure, so no two days look the same. We’re known for our strong culture, long-tenured employees, and competitive benefits. At Baldwin, you’ll do meaningful work, build lasting relationships, and be part of a company built to last.

Job Summary: 

The Inside Sales Intern will work alongside the Inside and Outside Sales Reps.

Job Responsibilities: 

• Expedite open orders for the sales team
• Make outbound phone calls to vendors and customers, following up on sales opportunities and orders
• Email customers and vendors, following up on sales opportunities and service issues
• Answer inbound customer service calls as needed
• Work with the sales team to enter sales orders and quotes
• Assist on miscellaneous projects as assigned

Education and Experience:

• High School Diploma or GED
• Enrolled in a college program such as Industrial Business 
• Experience with Inside Sales and/or distribution experience. 
• Experience in working with Field Sales and executing sales campaigns
• Experience with implementing incentive plans to increase sales & improve profitability

Required Skills / Abilities: 

• Excellent communication skills; including written, interpersonal and listening 
• Ability to be creative and innovative
• Organizational and time management skills 
• Ability to retain product and process knowledge 
• Accuracy & attention to detail 
• Confidence and professionalism in representing the Company 
• Willingness to be a team player
• Understands product numbers & alpha/numeric codes
• Basic understanding of Microsoft Office Suite, including proficiency with Outlook
• Basic computer skills with Microsoft Windows, web browsers, etc

Physical Requirements / Work Conditions: 

• Required to sit/stand at desk 
• Occasionally lift-up to 50 Lbs.

Baldwin Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.