Dispatcher

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JOE HILLMAN MAINTENANCE AND CONSTRUCTION

Posted 2 months ago

Full Time

Port St. Lucie, Florida

In Person

Smart Summary

Responsibilities

The dispatcher coordinates maintenance and construction service calls while communicating effectively with customers and field technicians. They are responsible for scheduling appointments, managing technician routes, and ensuring all necessary materials are available at the warehouse.

Qualifications

You have experience in dispatching within the Maintenance and Construction field, along with strong communication and interpersonal skills. You are able to work in a fast-paced environment, possess intermediate computer skills, and have knowledge of the geographical territory.

Must Have Skills for ATS

dispatching

customer service

computer skills

scheduling

Job Description

Description

Joe Maintenance and Construction, Inc in Port St Lucie, FL is looking to hire a full-time Dispatcher to join our team. We’re looking for people who can efficiently coordinate maintenance and construction service calls, communicate clearly with both customers and technicians, and keep schedules running smoothly. If you’re detail-oriented, thrive under pressure, and enjoy problem-solving in a fast-paced environment, this could be the perfect opportunity for you. Join an established, reputable plumbing company that’s been proudly serving South Florida for over 30 years! 

This is a hourly position with work hours from 6:30AM - 3:30 pm : with 1 hour lunch and two paid 15 minute breaks, earning a competitive wage of $20 - $24 depending on experience. We provide solid benefits and perks, including medical, dental, and vision insurance, a 401(k) plan with company match, paid holidays, paid vacation and personal time off, and supplemental insurance. If this sounds like the right opportunity for you, apply to join our office today!

ABOU JOE HILLMAN MAINTENANCE AND CONSTRUCTION, INC. 

Joe started his own plumbing company in 1987 with 4 associates and a $5,000 loan from his parents. After 38 years, we remain a family-owned business with a personal approach. We deliver high-quality service at a low cost and perform every job better than the one before. We provide a rewarding work environment that respects diversity, new ideas, and hard work. Creating a positive work environment leads to happy employees, happy customers, and company growth.

Requirements

A DAY IN THE LIFE OF A MAINTENANCE AND CONSTRUCTION DISPATCHER ASSISTANT

As a Maintenance and Construction Dispatcher Assistant, you arrive each day ready to work hard to ensure maximum scheduling efficiency without compromising customer service. Most of your day is spent in an office environment on the phone or computer. Your friendly and capable demeanor comes through as you receive incoming client calls and dispatch service calls to field technicians.

You schedule calls in order to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. You forecast days and weeks ahead to keep all employees working and on track.

Over the phone, you inform clients of arrival times and ensure that they are notified ahead of time about any delays. And, as necessary, you reschedule appointments. You feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly.

Other job duties include:

  • Receiving and unloading materials
  • Making sure all material is onsite at warehouse when needed for a scheduled job

QUALIFICATIONS

  •  Dispatching experience in the Maintenance and Construction field
  • Strong communication and interpersonal skills
  • Must have the ability to work in a fast paced environment while being self-motivated to provide exceptional customer service while interacting with customers by phone and directing technicians
  • Intermediate Computer skills
  • Knowledge of the geographical territory

Familiarity with the Maintenance and Construction trade would be a plus, but we will train the right person! Are you dependable? Do you have excellent customer service skills? Are you organized and able to prioritize tasks effectively? Do you have good communication skills, both verbally and written? Are you attentive to detail? Are you friendly and patient? If so, you may be perfect for this dispatch position!

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JOE HILLMAN MAINTENANCE AND CONSTRUCTION

Joe Hillman Plumbers, Inc. has been serving South Florida for 24 years and would like to introduce ourselves to you and inform you of the many services we can offer to help you solve your plumbing problems. As a fully licensed and insured plumbing contractor, Joe Hillman Plumbers, Inc. offers a full staff of expert plumbing technicians and office staff to serve any need you may have! We also have office personnel answering phones 24 hours a day with an on call team of highly trained technicians ready to provide assistance when you really need it! Joe Hillman Plumbers, Inc. performs service and remodel work in Broward, Dade, Palm Beach, Collier, Charlotte, Glades, Lee, Hendry, Indian River, Okeechobee, St. Lucie, Sarasota, Martin, and Brevard Counties. We would like to start performing such services for you as well! Joe Hillman Plumbers, Inc. is committed to deliver the highest quality workmanship at competitive rates, and all of our work is completed with expedience and unequaled professionalism. Call our office today at (954) 577-9445 or visit our website at http://www.joehillmanplumbers.com to find out about our 24/7/365 no overtime ever rate!
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