About Us

Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan’s most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. 

Patients at OAM, will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne – all of which are committed to optimizing your outcome. 

Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will get them back to living. Patient goals our goals – we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and play.

Position Summary

As a Medical Records Intern at Orthopaedic Associates of Michigan, you will be responsible for assisting in different areas and completing tasks in the Medical Records department. You will file medical records and assist with answering phones and greeting patients as needed.

Essential Responsibilities

• File medical records.
• Direct patients to the correct areas to check-in for their appointments.
• Assist with mail, deliveries, forms drop offs, etc.
• Answer patient phone calls and direct them to the correct people/OAM offices.
• Access NextGen and Phreesia platforms as needed.

Required & Preferred Qualifications

Education, Training, and Experience:

• Required:
  • High School Diploma/GED
  • Previous experience in a customer service role.
• Preferred:
  • Previous experience in a healthcare setting.
  • Student in school for a healthcare related role.

Specific Skills, Knowledge, and Abilities:

• Strong verbal communication skills.
• Ability to multi-task while remaining very detail-oriented.
• Highly organized and self-motivated.

Motor, Sensory, and Physical Requirements:

• Ability to sit for long periods of time.
• Occasional ending, stooping, lifting, and reaching required.
• Ability to lift up to 50 pounds (on rare occasions).
• Manual dexterity required to operate modern office equipment.
• Must have normal or correctible range of hearing and eyesight.