Veterinary Receptionist
Veterinary Practice Partners
Veterinary Receptionist
Veterinary Practice Partners
Posted 2 months ago
Full Time
Tarpon Springs, Florida
In Person
Smart Summary
Responsibilities
The receptionist serves as the primary point of contact for clients, managing appointments, payments, and administrative inquiries. They also assist in maintaining hospital cleanliness and ensuring a positive experience for both pets and owners.
Qualifications
You have previous experience as a veterinary receptionist or medical office assistant, with strong organizational and multitasking skills. You can maintain a calm, professional, and positive demeanor in a fast-paced environment. A passion for animal care and excellent communication skills are essential for this role.
Must Have Skills for ATS
veterinary terminology
vaccination protocols
medical office administration
appointment scheduling
payment processing
client communication
Job Description
Receptionist
Anclote Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Salary: $16-$18 an hour dependent on skills and experience
Schedule: Full-time hours, Monday- Friday 7:30 AM-6PM, Saturdays 8AM-2PM
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Anclote Animal Hospital
Anclote Animal Hospital has been serving pets and their owners for over 25 years, and we’re proud to continue our rich history of compassionate pet care, expert medical experience, and world-class service. We treat every pet like family and every owner like a trusted partner in their pet’s health journey. Anclote Animal Hospital has been serving pets and their owners since 1984, and we’re proud to continue our rich history of compassionate pet care, expert medical experience, and world-class service. We treat every pet like family and every owner like a trusted partner in their pet’s health journey.
Veterinary Practice Partners
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