Unit Clerk- NICU

Nemours Children's Health

Posted 2 months ago

Full Time

Wilmington, Delaware

In Person

Smart Summary

Responsibilities

The Unit Clerk assists the nursing staff with general patient care activities and ensures smooth communication between departments. Responsibilities include managing the front desk, entering orders into information systems, and maintaining accurate unit records.

Qualifications

You have a High School Diploma and at least one year of experience in a healthcare setting, preferably with clerical duties. You should also possess an American Heart Association BLS certification and be proficient in medical terminology.

Must Have Skills for ATS

BLS

Medical terminology

Job Description

Nemours is seeking a unit clerk to join our NICU! Position is full-time, days with weekend and holiday requirements. An individual who will function as a member of the nursing staff responsible for assisting with general activities of the patient care unit and for assuring smooth communication of patient care related information both intra departmentally and interdepartmentally.

Position Responsibilities

  • Courteously and professionally covers patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other
  • information.
  • Delivers reports, supplies, etc. to patient areas or hospital locations as needed.
  • Accurately relays information from physicians, nurses, laboratory personnel and others.
  • Uses Information Systems as required for patient care.
  • Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults.
  • Maintains accurate information on the unit board.
  • Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed.
  • Ensures that the work area is organized.
  • Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs.
  • Assists with activities of daily life (bath, feed, play, etc.) and other patient care as directed. 
  • Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels. 
  • Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation. 
  • Participates in unit, departmental and hospital educational programs. 
  • Attends unit/departmental meetings regularly. 
  • Demonstrates proficiency in the care of patients of all ages; neonates, infants, toddlers, school aged, adolescents and adults.

Position Requirements

  • High School Diploma
  • An American Heart Association BLS cert
  • Minimum of one year experience required
  • Medical terminology training preferred
  • Previous clerical experience in a health care setting preferred

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Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org.

Nemours Children's Health

Nemours Children's Health is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 80 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our care. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.
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